Complaint Review: Tiger Direct.com OnRebate.com - Miami Florida
- Tiger Direct.com OnRebate.com 7795 W Flagler Street Miami, Florida U.S.A.
- Phone: 800-800-8300
- Web:
- Category: On-Line Stores
Tiger Direct.com OnRebate.com Rebate Rip Off Miami Florida
*Author of original report: OK. The check cleared
*Author of original report: I don't believe it.
*Author of original report: TigerDirect.com OnRebate.com update
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On July 9 of this year I purchased a Hanns-G 19" LCD display from their web site. The fact that it was factory recertified was obscured until I was at the checkout page. Well, no matter, I though to myself. With the $50 rebate I'm going to get, the price will be fair enough.
To make a long story short, their rebate processing service, OnRebate.com, seems to go out of their way to deny your rebate. They did not e-mail me to advise me of my rebate status. Just by chance I went to their site to check the status and found it had been denied.
After numerous attempts to get through to OnRebate's customer service department, I was finally advised that I had omitted a serial number barcode from my original submission and followed the steps given me to re-submit my application.
Again, no notification of rebate status. I went to the OnRebate site to check the status and saw this time that as of 8/15/2006, my rebate was "accepted" (whatever that means). After duly waiting the required 8 to 10 weeks I began checking the site daily. The rebate status has never shown that my payment is pending. It's now nearly December. Well past the 10 week maximum I was to allow. I have a feeling I'll never see this money.
I used to subscribe to Tiger Direct's mailing list and after all of this, I decided to un-subscribe. When you do, they send you a web-based survey to complete asking why you decided to un-subscribe. One of the options you can select as a reason for un-subscribing is "I'm having difficulty redeeming rebates. However, the html for never actually submits. If you're un-subscribing and are responding to the survey, watch the status bar of your browser. You'll see it process for a bit and the it will read "Stopped" - the data never actually goes anywhere.
Warren
Charleston, South Carolina
U.S.A.
This report was posted on Ripoff Report on 11/28/2006 09:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/tiger-directcom-onrebatecom/miami-florida-33144/tiger-directcom-onrebatecom-rebate-rip-off-miami-florida-222595. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Author of original report
OK. The check cleared
AUTHOR: Warren - (U.S.A.)
SUBMITTED: Sunday, December 31, 2006
The check arrived and has cleared. I can finally be doen with TigerDirect and OnRebate.
#2 Author of original report
I don't believe it.
AUTHOR: Warren - (U.S.A.)
SUBMITTED: Saturday, December 02, 2006
The check arrived on 12/01/2006. This odyssey began on 07/09/2006 when I originally made the purchase. This took too much of my time. I will consider this matter closed once the check clears...
#1 Author of original report
TigerDirect.com OnRebate.com update
AUTHOR: Warren - (U.S.A.)
SUBMITTED: Wednesday, November 29, 2006
I received an e-mail on 11/28/06 from a TigerDirect employee stating that my check had been issued on 11/24/2006 (Thanksgiving day?) and that I should allow 10 days for it to arrive. We'll see.
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