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Ripoff Report | Time Payment Review - Burlington, Massachusetts
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Report: #937451

Complaint Review: Time Payment Lease Company - Burlington Massachusetts

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  • Reported By: Bob — Jackson Michigan United States of America
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  • Time Payment Lease Company 16 New England Executive Park #200 Burlington, Massachusetts United States of America

Time Payment Lease Company Timepayment continues to bill lease even though it is payed off and the equipment is returned Burlington, Massachusetts

*Consumer Comment: avoid time payment

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This company recieved a final payoff early for the equipment that was leased, they then called several times to ask when the equipment was going to be returned when the lease was not due.  We sent their equipment back and they continue to bill for lease payments.

This report was posted on Ripoff Report on 09/06/2012 09:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/time-payment-lease-company/burlington-massachusetts-01803/time-payment-lease-company-timepayment-continues-to-bill-lease-even-though-it-is-payed-off-937451. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

avoid time payment

AUTHOR: Anonymous - (USA)

POSTED: Monday, October 01, 2012

I am a separate customer from the person who wrote this article and I also, would suggest anyone who comes across Time Payment to avoid them as much as possible.  I sought a lease agreement for a business equipment and the sales rep approved us for a loan.  After the papers were signed I was handed another set of documents at the last minute when I couldnt do anything.  Therefore being forced into this contract.

This business that I did not own has contracted tremendously due to the recession and moved to another space.  Therefore owner wants to renogotiate the contract to reduce the monthly payments or settle on an amount.  Every other vendor had no problem doing this except Time Payment.  Currently the company is at break even with the loan.  Meaning that they have been paid back the original amount.   We have asked that the HVAC unit be taken back to reduce the amount that is owed and they have been slow in doing so.  It has been over two months and they have yet to arrange for an appointment.  I have called Chris Burrows for 4 days in a row about setting up a date but it has been over a week and I have yet to receive a call.  In the mean time their collections
department is calling me twice a day for payment and reporting negative information to my credit report although we are trying to come to an amicable resolution.  It is not as if I have not take their calls or voided them.  If they had better professionalism they would know that the steps they are taken are hard line.  Not to mention that there are at least 77 claims made against them with the BBB. 

http://www.bbb.org/boston/Business-Reviews/leasing-service/timepayment-corp-in-burlington-ma-117288 

Whether they are right or wrong, they fact that the claims are there tells you how they do business.  I have currently written Richard Latour, Beverly Johnson, and Steven LaCreta who are either the principal or an executive of the company to reach an amicable solution and have yet to receive a response.  But continue to harass me for payment although we are looking for a resolution. 

The manner in which the staff responds is directly related to how Latour and Johnson do business  which is drastically different then how a regular bank would be.

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