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Report: #1196882

Complaint Review: Tiscare - Farmington Hills Minnesota

  • Submitted:
  • Updated:
  • Reported By: paws — La Mirada California
  • Author Not Confirmed What's this?
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  • Tiscare 29179 Apple Blossom Ln Farmington Hills, Minnesota USA

Tiscare Trove IT Solutions Claimed to be Kaspersky representative in India. TISCARE Sr.Associate Prerna Farmington Hills Minnesota

*Author of original report: wrote a rebuttal where is it

*Author of original report: Scamming me again!!!!!!!!!!!!!

*REBUTTAL Owner of company: TISCARE

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I called Kaspersky, my anti-virus provider, India answered the call (800) 903-7319.  I allowed them permission to access my PC.  It showed I had been hacked and Trojan virus.  I was offered purchaing lifetime fee of $499.99 to protect my computer.  Also another $199.99 for a 1 year fee to call technicians and have my security checked regularly and often.  $99.99 was waved because it was so expensive and I am a senior person.

After I paid the $600.00 my information was passed to a IT technician.  He accessed my PC remotely and when he lost connection called me on the telephone to get him back on. 

I just looked them up on the Internet and found out they are fraudulent and am very upset.  I have notified my credit card company as well.

This report was posted on Ripoff Report on 12/21/2014 07:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/tiscare/farmington-hills-minnesota-48331/tiscare-trove-it-solutions-claimed-to-be-kaspersky-representative-in-india-tiscare-sra-1196882. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
2Author
0Consumer
1Employee/Owner

#3 Author of original report

wrote a rebuttal where is it

AUTHOR: - ()

POSTED: Saturday, June 13, 2015

what happened to my lengthly rebuttal to my first ripoff complaint ................ what a waste of time that was if its not here.

 

Patricia La Mirada, CA

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#2 Author of original report

Scamming me again!!!!!!!!!!!!!

AUTHOR: - ()

POSTED: Saturday, June 13, 2015

Contacted Friday, 6/12/2015 by Trove IT Solutions they want to refund my $600. Why, because the are closing that company and moving up to a better one.  Please use them in the future.  I spent a lot of time with Ram Prasad.  Said he was from India.  Difficult to understand, but not India.  Eventually I accessed my on line banking and he transferred the $600; however, he warned me it could be too much because of the US India banking rules of limits or lows.  A transfer of $2000 showed up in my checking account.  So Now I owe them $1400 to the Bank of India, but they want it sent Western Union to a Mark Stuart, India, $1400.  I go to a Payday Western Union office and tell them it is a personal transfer to Bank of India to a Mark Stuart fee is to be $18.00 which Ram said they would pay me back if I don't say personal transaction my fee could be as high as $250 per Ram.  The two employees at my location told me this is a scam and that money is not really in my checking account.  Western Union is untraceable.  I left relieved because it all did not set well with me to begin with and I had the gut feelling I should have never let him get me as far as he did.  Ram called me on my cell phone to see how the transaction went and I told him they would not do it.  He wanted me to go to Walgreens and do the Western Union there.  I told him I'm old and tired and I going home.  He was not pleased.  He would call me on my land line because he needed to finish cleaning up my computer error files.  I got home turned off my PC and phone for awhile.  As soon as I turned the phone back on I answered one of Ram's calls and he told me to turn my PC back on I told him I had to go and hung up.  He called all of Friday afternoon and evening.  His number is (985) 657-7574.  I looked it up the number is in Louisiana, USA.  Today is 6/13.  Ram P has called numerous times.  I have blocked the number.  He still calls and calls and has left two voicemails.  Oddly, there is so much static and noise I can't understand the voicemails.  However, when he calls me and I pick up the line is perfectly clearn.  I will contact my Credit Union on Monday, June 15, 2015 to report this verbally tyo them and make sure they flag my account.  I don't want them getting anything that is mine.

 

 

Sincerely, Patricia

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#1 REBUTTAL Owner of company

TISCARE

AUTHOR: TISCARE - (USA)

POSTED: Thursday, May 21, 2015

I'm sorry you have had a bad experience , however we are absolutely a legitimate company and believe in customer's satisfaction. Also we believe in professionalism and never practice to exaggerate anything to our customer .

We work in a very simple way inorder to make sure that our customer's are comfortable and understand everything , Also we share legal contract which has all the contract and payments deatils of the customer , so that in future there are no furthur obligations.

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