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Report: #1440232

Complaint Review: Toms River Transmissions - Toms River New Jersey

  • Submitted: Wed, April 25, 2018
  • Updated: Wed, April 25, 2018
  • Reported By: Terri — Curtis United States
  • Toms River Transmissions
    1575 rt. 37w
    Toms River, New Jersey
    United States

Toms River Transmissions Refused to deliver transmission after paid in full Toms River New Jersey

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3/21/2018, Ordered online and paid in full. Transmission shipped 4/10/2018 because he was 'waiting on torque converter'. The carrier was trying to arrange residential delivery once they received it at the assigned freight location, which required his authorization. Instead of authorizing or denying it, he requested it returned to shipper (him!). I wasn't given a chance to pick it up. The carrier and I requested he cancel the return to shipper order and he refused and wouldn't reply to emails or answer phone calls. Refusal to deliver paid for merchandise, plain and simp!e!

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