Tophatter Online Auctions IDK Bate and switch, online fraud,very poor at responding to my inquiries,scam, cheap and broken items. products inferior qualitly San Francisco California

Desciptions and photos from the company are a bad joke. When I complained Tophatter said they had credited me back the money. on my credit card. I checked my bank and no returns were on there. Cheap,broken, useless items of utterly the worst quality.Their customer service is also the worst I ever experienced. No Quality Controls in China! No joke. Customer service didn't respond truthfully when I complained. Their replies are so evasive. This auction company charges low prices but it adds up so quickly. There is nothing to show for your spent money! I have probably 20 items or more which I am trying to return but I have gotten to the point where it's futile to try to have any contact from them. I certainly won't send back anything. They are liars and thieves. We need to collectively come up with a strategy to compensate us. Any suggestions are appreciated. This is a battle none of us were prepared for. We are all victims of internet scams. Thanks for taking the time to read my complaint.