Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #414214

Complaint Review: Top's Vacuum & Sewing - Bradenton Florida

  • Submitted:
  • Updated:
  • Reported By: Holmes Beach Florida
  • Author Confirmed What's this?
  • Why?
  • Top's Vacuum & Sewing 1475 Cortez Rd W. Bradenton, Florida U.S.A.

Top's Vacuum & Sewing Deceptive repair practices saying that your old vacuum is not reparable, and you would be better off buying a new one. Bradenton, Florida

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Our Kenmore vacuum is about 8-10 years old and was very hard to push. It also didn't smell very nice due to vacuuming up pet hair for years. I took it into Top's in Bradenton, Fla. and was met by the owner (I didn't know he was the owner at the time but thought he was the manager). He seemed very honest and was very professional.

He plugged in my vacuum and proceeded to vacuum for a few seconds. He immediately told me that the repair could cost up to $100. He then quickly showed me a few new models saying that he was backlogged on repairs and it really wouldn't be worth his time to repair it, suggesting a new model instead.

While showing me the new models (2) he immediately dropped the price without me even asking. He then dropped it again and said that's the lowest he could go again without me asking. I had to leave to pick up my wife. The two of us went back to Top's less than a hour later to look at the new vacuums again, believing that we really did need a new one.

This time a very young guy came to help us and pressured us to buy one, the more expensive of the two. We told him we needed to look at our budget and he proceeded to put heavy pressure on us to buy right now. He was very unprofessional and didn't even know the product. We left again to think more on this purchase.

I decided to have it checked somewhere else and learned that my vacuum needed a new belt ($3) and a new filter. I bought and installed both myself for under $20, and in less than 15 minutes. I have never worked on a vacuum in my life and I am not the handyman type which shows just how minor this repair was.

Clearly Top's is trying to sell new vacuums to people who don't really need new vacuums.

Think twice before going into Top's and be on your guard if you do.

Craig
Holmes Beach, Florida
U.S.A.

This report was posted on Ripoff Report on 01/20/2009 08:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tops-vacuum-sewing/bradenton-florida-34207/tops-vacuum-sewing-deceptive-repair-practices-saying-that-your-old-vacuum-is-not-repara-414214. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now