Report: #251301

Complaint Review: Toshiba - Internet

  • Submitted:
  • Updated:
  • Reported By: Downingtown Pennsylvania
  • Toshiba toshiba.com/tai/ Internet U.S.A.

Toshiba ripoff crappy computers refusal to replace when not able to be fixed Internet

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I bought a brand new very expensive, high-end laptop computer in July 2006. About 2 months after I bought it, it started acting up. At times it refused to start up and would go to a screen that I have never seen before on a computer. The longer I held onto the computer, the more frequently it did this. It was still under Toshiba's warranty so I sent it back to their office nearest to my home. They kept it for two months. I kept calling them to see where my computer was since it should not take this long to repair. Apparently, they forgot that they even had my computer there. So, finally they did "fix" it and I got it back. Only they did not fix it. It still refused to boot up properly all the time. I put up with it for a while because it seemed like it was acting up less frequently. It started to act up more often again so I sent it back for a second time. It seemed to work fine when I got it back this time at first. Unfortunately, that repair did not last either. I called the company and complained and I told them that I am a student (at the time) and a graphic designer, therefore I need this computer because of the nature of my business and how I make my livelihood. They outright said that they did not care.

Downingtown, Pennsylvania

This report was posted on Ripoff Report on 05/30/2007 07:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/toshiba/internet/toshiba-ripoff-crappy-computers-refusal-to-replace-when-not-able-to-be-fixed-internet-251301. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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