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Report: #24336

Complaint Review: Toyota - Torrance California

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  • Reported By: Anderson SC
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  • Toyota Torrance, California U.S.A.

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Our 1994 Toyota 4Runner's engine just failed. I thought at 99,000 miles this was early for what is reputed to be a reliable vehicle. We had been reasonable with oil changes and tune ups and saw no warnings.

I called the Toyota USA 1-800 number and they blamed us, the owner.

The representative says the 1994 v6 3.0 ltr 4Runner engine is not covered by any warranty or other program. This engine is not included in the sludge/gel warranty program.

I commented on our agency?s Crown Vics not blowing engines below 100,000 miles. He stated that Toyota engines are manufactured to high tolerances? in the microns, and Detroit manufactures theirs with tolerances in the inches. Therefore Toyota engines must be properly maintained.

Without knowledge of when the oil changes were done, he stated Toyota engine failure such as ours is due to improper maintenance by the owner. He said if an oil change was due at 4 months and it was delayed to 5 months this could cause engine failure. He said the oil could turn to gel and with such close tolerances it would not circulate in the engine appropriately.

Charlene... please contact me with info on testing facilities. I have photographed the engine as it is being dismantled and will keep all parts. I am not willing to pay $4500 for an overhaul and I am proceeding with a lawsuit. Any advice will be appreciated.

Gene
Anderson, South Carolina

This report was posted on Ripoff Report on 07/10/2002 11:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/toyota/torrance-california/toyota-usa-engine-denial-torrance-california-24336. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
18Consumer
0Employee/Owner

#18 Consumer Comment

YOUR GRANDCHILDREN'S LIVES COULD BE IN DANGER IF YOU HAVE A TOYOTA BECAUSE....

AUTHOR: Karl - (U.S.A.)

POSTED: Saturday, June 20, 2009

there are complaints posted at the consumeraffairs website from Toyota owners whose AIRBAGS did NOT deploy when they were in accidents.

'Google' this for proof- ENGINE SLUDGE, and go to the consumeraffairs website about 'Toyota Engine Problems', and then click on 'Airbags' to read them.

Make sure to read all of the ENGINE COMPLAINTS too!

Also, Toyota SETTLED a lawsuit in regards to the ENGINE SLUDGE issue! You can read all about it at the consumeraffairs website.

Make sure to read the article about DEFECT REPORTS that were being ALTERED at a Toyota plant in California that Toyota shared with GM. Katy Cameron, a quality auditor with Toyota, filed a LAWSUIT against Toyota. This can be read at the consumeraffairs website under the 'News' classification.

Thank you.

TOYOTA- MOVING INTO THE RED!

(Toyota posted a HUGE loss in fiscal 2008! I believe it was over $4 BILLION!!!!!)

Perhaps all of their DEFECTIVE vehicles that they've been producing has had something to do with it, wouldn't you agree?

>>>>>>>>>>EXTRA, EXTRA, READ ALL ABOUT IT
'Google' all of the following & read or watch them-

TOYOTA RECALLS 1.3 MILLION CARS

YOUTUBE TOYOTA SEQUOIA DEFECT

YOUTUBE TOYOTA SIENNA DEFECT

BUY A COROLLA GET BURNED LITERALLY

SEXUAL HARASSMENT TOYOTA

SLUDGE POEM

SLUDGE POEM 2

* Exactly two weeks after SLUDGE POEM was posted about Toyota's CEO, he QUIT his position with Toyota! Jim Press announced his resignation on 9-6-2007. SLUDGE POEM was posted on 8-23-2007!

** About 14 months after SLUDGE POEM 2 was posted about the President of Toyota, he was REMOVED from his position and replaced by the grandson of the founder of Toyota. The former President of Toyota, Katsuaki Watanabe, was REMOVED and replaced by Akio Toyoda, wasn't he?

WRITE A POEM- THEY'LL ALL KNOW HIM!

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#17 Consumer Comment

Audi /Lexus Employee

AUTHOR: Tech1 - (U.S.A.)

POSTED: Tuesday, June 09, 2009

Karl You Are So funny. Air bags have a very precise parameters if one is not met THEY WONT GO OFF. Many of the old cars of all manufactures had problems on of them is the battery did not disconnect in an accident and would go off when they were cut out. The First Duel Air bags would blow your eardrums. Why? They did not break the window first. All Car manufactures have a team of people that inspect cars from accidents that have bags deploy to inspect they also have a team that Looks at such cases that you describe where the it might of gone off for no reason or not at all. Yes I said ALL CAR COMPANIES.

Oil slug happens to all cars and happens when you go longer then you should like go 8 K before an oil changes can contribute. If you have receipts Toyota will cover slug because for some motors and in a certain year rang they did have a problem that developed when delayed oil changes. All car companies have problem cars Cars that do not live up to their reputation it happens if your car is out of warranty live with it repair it or sell it. If you car fails just out of warranty they sometimes will goodwill it. IF you were a good customer.

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#16 Consumer Comment

YOUR LIFE COULD BE IN DANGER IF YOU HAVE A TOYOTA BECAUSE....

AUTHOR: Karl - (U.S.A.)

POSTED: Tuesday, May 05, 2009

there are AIRBAGS that are not deploying, according to customers, at the consumeraffairs website!

'Google' this- ENGINE SLUDGE, and go to the consumeraffairs website about 'Toyota Engine Problems' and click on 'Airbags' and read all of them.

Thank you.

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#15 Consumer Comment

TOYOTA's #1 - 1993 4-Runner - over 200,000

AUTHOR: Lisa Ann - (U.S.A.)

POSTED: Saturday, May 02, 2009

We have owned a 1993 4 Runner for over 16 years now. Had two loans against and paid off. It was a 4WD, 5 speed manual, V6. The truck came with "FREE" oil changes for the life of the vehicle. This is a great deal -- if you can buy under these conditions. It makes you go in to get the oil change every 3-4 thousand miles and it will never cost you a dime! We know, the dealership that sold us the truck still does them for us. We use regular gas and do the oil changes. I have broke more antennas than any thing else in the truck. The inside and out are in near perfect condition. The paint has held up over the Florida heat and the interior has also been taken care of and looks great. Outside of a new A/C system at 160,000 miles and new radiator at 100,000, regular maintenance by a local mechanic....this is very cheap to keep the engine in good shape...includes, changing the transmission fluid, power steering and any other "REGULAR" maintenance.

Based on our economy right now and wanting to buy "AMERICAN" we are leaning toward a Ford. Not sure since we have had such good luck with this truck. Everyone we talk to loved this particular truck and we can get $5,000 for it right now...guy just offered it to us. Engine is at 208,400 and runs perfect. Maintenance is the key to a great car....reliable and consistant. As a woman, I want both of these.

You gotta love your car.

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#14 Consumer Suggestion

More on toyota engine failures

AUTHOR: John - (U.S.A.)

POSTED: Friday, May 01, 2009

If I recall correctly many of the toyota engine failures due to sludging were due to insufficient crankcase ventilation (apparently to aid in meeting pollution requirements)
The mid 90's v6 camrys were infamous for this problem..

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#13 Consumer Comment

A MECHANIC TOLD ME THAT.......

AUTHOR: Karl - (U.S.A.)

POSTED: Friday, May 01, 2009

Toyota engines made in the mid 1990's & up, were made to meet all the air pollution standards, and at the same time Toyota tried to get as much power out of the engines, which were NOT large enough in displacement, in his opinion.

He basically said that Toyota's technology wasn't as good as others, like Honda, when trying to get more horsepower out of a smaller engine.

He said that in order to get MORE power, the engine displacement needs to be LARGER. He said that the engines are SLUDGING due to EXCESSIVE HEAT, and EXCESSIVE STRESS. He said that the engines are 'FAULTY'.

Too much stress, too much heat!

You can 'Google' this- RIP OFF REPORT TOYOTA MOTOR CORPORATION USA MANIPULATION, and go to the 'Update' entitled- 'A MECHANICS OPINION', and read what he said!

P.S. More poems are available at the- BANK OF AMERICA page of this site.

SPREAD IT ALL OVER THE WORLDWIDE WEB!

Thank you.

I'm Karl, and I approve this Update.

P.S.S. Charlene, My computer was ATTACKED and I cannot access Ripoffreport.com from it. I am at the Library posting right now. I guess the TRUTH is a little too powerful for some people, huh?

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#12 Consumer Comment

500,0085 miles and still going

AUTHOR: Ours Towing - (U.S.A.)

POSTED: Wednesday, April 29, 2009

I have a 87 Toyota truck with over half a million miles on it. I have gone as long as a year without changing oil. I use GTX 20 50. It is a 22r carburetor 4 speed with no air conditioner. I brought it back from Australia with me. I guess they build them better there.

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#11 Consumer Suggestion

A Cure For Lubrication Problems

AUTHOR: Vernon - (U.S.A.)

POSTED: Wednesday, December 03, 2003

I own three Toyota Vehicles one of which is a 96 Avalon with l70,000 Miles on it. This car has had only 8 oil changes since we purchased it new. I have used AmsOil Series 2000 0W-30 100% Synthetic Motor Oil since the first oil change. It never needs oil between oil changes and has never had any problems other than a starter going bad. You can get a free catalog for this great oil and learn more at the 2vern.com web site.

I wish that Toyota would warn people not to use poor quality oil! Like another response said the oil is the life blood of the engine and I would not use any thing but the very best! I have learned that some oil companies have been selling a very poor oil that does not meet the needs of modern engines and it may be that is what is causing these oil related problems.

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#10 Consumer Comment

On my 3rd Toyota Engine

AUTHOR: Chad - (Canada)

POSTED: Thursday, May 22, 2003

I bought my 1993 Toyota Camry LE off my Mom in August 2000. At the time it had 122,000km. I had a safety check and a tune up done on it and all was fine.

A month later driving about 50 miles per hour the engine exploded.

The dealer blamed the incident on my Mom saying it was due to poor maintenance.

So we put in a remanufactured engine in for about C$4,000. This week (May 2003) with only 38,000km on the remanufactured engine and over 9 synthetic oil changes it happened again!

The dealer called me and told me I'm looking at another engine that must be replaced! This is totally rediculous and it almost seems fraudulent. What am I suppose to do buy a new engine every 2 years? Don't count on me buying Toyota again!

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#9 Consumer Comment

OIL FAILURE NOT MAINTANANCE

AUTHOR: TRANZMN - (U.S.A.)

POSTED: Sunday, May 18, 2003

OIL ANALYSIS . COM is a site you can get alot of info from concerning oil specs and what should be used in this engine relating to :heat/moisture/climate/breakdown specs/oxidation its more than just pourin in a quart from your auto store~~WHAT IT SOUNDS LIKE HERE IS MAYBE THE ENGINE WAS HAVING A PROBLEM BEFORE YOU BOUGHT IT and the dealer didn't really make a whole check by taking a oil pressure check on the engine while hot~~~cold checks don't count~~~THE TRANZMN

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#8 Consumer Comment

OIL FAILURE NOT MAINTANANCE

AUTHOR: TRANZMN - (U.S.A.)

POSTED: Sunday, May 18, 2003

OIL ANALYSIS . COM is a site you can get alot of info from concerning oil specs and what should be used in this engine relating to :heat/moisture/climate/breakdown specs/oxidation its more than just pourin in a quart from your auto store~~WHAT IT SOUNDS LIKE HERE IS MAYBE THE ENGINE WAS HAVING A PROBLEM BEFORE YOU BOUGHT IT and the dealer didn't really make a whole check by taking a oil pressure check on the engine while hot~~~cold checks don't count~~~THE TRANZMN

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#7 Consumer Comment

OIL FAILURE NOT MAINTANANCE

AUTHOR: TRANZMN - (U.S.A.)

POSTED: Sunday, May 18, 2003

OIL ANALYSIS . COM is a site you can get alot of info from concerning oil specs and what should be used in this engine relating to :heat/moisture/climate/breakdown specs/oxidation its more than just pourin in a quart from your auto store~~WHAT IT SOUNDS LIKE HERE IS MAYBE THE ENGINE WAS HAVING A PROBLEM BEFORE YOU BOUGHT IT and the dealer didn't really make a whole check by taking a oil pressure check on the engine while hot~~~cold checks don't count~~~THE TRANZMN

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#6 Consumer Comment

OIL FAILURE NOT MAINTANANCE

AUTHOR: TRANZMN - (U.S.A.)

POSTED: Sunday, May 18, 2003

OIL ANALYSIS . COM is a site you can get alot of info from concerning oil specs and what should be used in this engine relating to :heat/moisture/climate/breakdown specs/oxidation its more than just pourin in a quart from your auto store~~WHAT IT SOUNDS LIKE HERE IS MAYBE THE ENGINE WAS HAVING A PROBLEM BEFORE YOU BOUGHT IT and the dealer didn't really make a whole check by taking a oil pressure check on the engine while hot~~~cold checks don't count~~~THE TRANZMN

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#5 Consumer Suggestion

197,500 Hard Driving Miles On My 95 Toyota & Still Going.

AUTHOR: Anthony - (U.S.A.)

POSTED: Wednesday, May 14, 2003

Im not sure what type of oil you use, But I have a 1995 Toyota T-100 4X4 With the V-6 3.0 Litre engine and This is my second toyota truck I have ever owned.

My first was a 88 with a 4 cyl 22-RE Engine.
My First Truck Had over 250,000 Miles and was in great running order when I out grew it.
I moved up to the larger Modle T-100 & Now have 197,500 Miles on it. I change my oil between 2,500 & 3,500 Miles & on a few occaitions Let it go as high as 5,000 Mi ( As to The Full Synthetic Oils Recomendations ) But Never Have I Gone Over 5,000 Miles Between Oil Changes. I Have Always used Castrol Full Synthetic Oil, In the winter I use lighter grade Like 10W-30 & in the heat of the summer I Use Heavy Grade Like 5W-50 For SEVERE Driving Conditions.
I also change my own oil at home & it only takes me about 30 min to do.

But One other thing I ALWAYS DO is after each second Oil Change I do is Add A Quart of Engine Oil Motor Flush, Then I Let the Engine Run for 5 Min & Drain again, Then I Add two Quarts of Cheap Oil, ( Just to make sure that all of the oil flush is out of my engine), Then I Refill Crankcase with the new Oil, & once a Month I add 1 Quart of Duralube Engine oil Treatment.

And as a result My Toyota has Never even had so much as an oil leak & the Dip stick Looks like it did the day I bought the truck. The Truck itself Looks Like it seen Better Days, But It NEVER has let me down.

My Father always said The Oil is The engines Life Blood & You Can always run low on gas, But Never Let your Oil go unchecked.
I Buy Cheap Gas & whatever I can get by on, But when it comes to the Oil, Only The BEST for my Toyota.

If You need Proof, I have Photos.
I hope this helps
Thanks,

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#4 Consumer Suggestion

Oil Testing Facilities

AUTHOR: Charlene - (U.S.A.)

POSTED: Monday, May 05, 2003

Gene, I'd be happy to share these with you. I hope the site manager will allow my full e-mail address so that you can contact me. If not, contact the administrator and ask for it as I give my permission.

You will need four (4) ounces of oil in a clean, plastic bottle. I would send two samples off for comparison purposes. Many owners have had fuel dilution of their oil and/or glycol contamination. Wear metals are showing up as are high silicon levels. The TBN on oil is VERY low even within the recommended oil change interval. Something, somewhere is breaking down the oil very rapidly.

Do a search for oil analysis laboratories on the internet using google.com.

Please check back with us when you get the results. Pictures are great.....digital if you can get them. There are some being posted by owners now. I'd like very much to see your pictures.

File vehicle owner reports with the NHTSA and Center for Auto Safety. Send Toyota that CERTIFIED letter with return receipt requested to notify it of your engine's condition. Question it about your coverage under the CSP.

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#3 Consumer Suggestion

Consider this, Todd.....

AUTHOR: Charlene - (U.S.A.)

POSTED: Monday, May 05, 2003

The Camry 4 cylinder engine has been plagued with engine oil sludge. Why is a bolt anymore responsible for this than the widely known problem of engine oil sludge? Would it be a "nicer" problem for Toyota to have?

Besides, it doesn't appear that Toyota is bending over backwards to replace the engines that have thrown a rod. Trust me, this is NOT something that Toyota is doing, bolt or sludge, low mileage or not. I wish I could say differently. In most cases, Toyota is STILL blaming the owner for poor maintenance.

This is NOT FAIR.

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#2 Consumer Comment

Toyota is still not responding

AUTHOR: Roxanne - ()

POSTED: Sunday, August 04, 2002

Dear Gene,

I feel your pain, we too have gone through the same mess, the one exception my sons 1994 Toyota Camry LE threw a rod four hours after I bought it. This engine has 50,000 miles and had been dealer maintained by one owner who lives locally.

If I had known about the engine sludge problem before we went looking for my son's first car I surely would have had the valve cover gasket taken off to check for sludge. Although I must say that since I had this car checked out by Keith Pierson Toyota before I purchased it I would have assumed that they would have looked for sludge.

I also own a 1998 Camry Le which I believe that Toyota will say IS covered under the new sludge program. I to date have never been informed of the problems with sludge concerning this vehicle, either by Toyota or the dealership that services my car.

Although Toyota did offer us good will warranty of half of the repair, again neither Toyota or the dealership ever said a word about engine sludge or it's ability to ruin an engine. The dealership's and Toyota are into this coverup together. Only after much research and information which I obtained from this site did I realize that this vehicle was ruined by engine sludge. I have no recourse now because the old engine block is gone and I have no proof that this is the case.

We must stand together and let Toyota know that we will not be taken advantage of.

I have drafted a letter that I am keeping in my car, it informs other Toyota owners that the sludge problem exists and that it is not just a few irresponsible car owners who have caused this to happen. I am putting this letter on every Toyota automobile that I see over the entire Jacksonville , Florida area.

If I can help just one other Toyota owner then I will be satisfied.

Beware also that if your car has catistrophic engine damage, take it to an independent first. They have no interest in telling you anything other than the truth.

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#1 Consumer Comment

Toyota is STILL Blaming Owners!

AUTHOR: Charlene - ()

POSTED: Friday, July 12, 2002

Gene, thank you very much for sharing this story! I am not surprised by Toyota's response as this has been its position all along...even after the new sludge policy initiation by the company.

What DOES surprise me is how Toyota can continue to maintain that the owner is to blame for something which is BEYOND his/her control! There are no warnings that come with these vehicles that say missing the oil change by one month may cause catastrophic engine damage!!

They've actually told you that these vehicles need MORE maintenance than the Detroit-made vehicles and this is NOT what the owner's manual tells the owners! Again, this is NOT the owner's fault!

Mr. Daly at Toyota has stated previously that he is not aware of a SINGLE case of engine sludge in a Toyota which has been properly maintained. I'd like to challenge this statement NOW based on owner evidence to the contrary. I think a PUBLIC retraction is in order. There are PLENTY of cases of properly maintained Toyotas which DID get sludge anyway. The owners are simply tired of the continued DENIAL by Toyota.

Now, here is what you should do IMMEDIATELY:

1) Contact Toyota via a certified letter with return receipt requested. Notify it of your case details. Also, let it know what you have been told Toyota's position is on the matter. Tell it what you expect.

2) Notify the NHTSA (National Highway Traffic Safety Administration), the FTC (Federal Trade Commission), and the CAS (Center for Auto Safety) about your case details (see my 7/7/02 post for the contact information).

3) Connect with as many other owners of your model vehicle as you can. I can send you resources if you e-mail me at "cblake@erols.com." Tell them to report here. Compare notes. There have been lots of 4Runner owners who have had head gasket failures (including repeat failures). There have also been "sludge victims" who have had head gasket repairs secondary to sludge development.

4) Continue dialogue to gather more evidence as needed from others. Toyota says it has done the testing to prove that this is an owner maintenance problem, however, it is unwilling to share this testing data with the owners. There are many causes of sludge and prolonged oil changes is only one of them. I think most owners would be horrified to learn that one month's delay in an oil change will destroy their engine!! This is totally unacceptable given the quality which we have been promised.

5) Ask lots of questions about the matter. Seek the assistance of experts and share you information here. So far, there have been several articles published on Toyota engine sludge. Perhaps you can encourage more investigation into the matter, especially since your model and other models are showing the same condition despite the fact that they are NOT covered under Toyota's latest "Oil Gelation" CSP policy.

Keep us posted! We are eager to hear what you find out.

Charlene B.

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