TracFone shuts service to customer before end date, Internet

I just got of the phone with TracFone customer service, after almost 2-1/2 hours on a merry-go-round. The problem started today 3/10/2013 when I tried to use my cell phone and was unable to make any connection. I then noticed that the phone read that the Sim-Card was un-registered.

I telephoned TracFone customer service and reached someone in the Philippines, I explained the problem, and I was told that my phone was disconnected because I reached my end date and didnt put more minutes into my phone so they disconnected my service.  Today is March 10, 2013 and my end date is March 22, 2013, so my question is way was my phone disconnected? 

They could not provide an answer, and had to transfer me to someone higher up. After a few moments another person came on the phone and asked me for all the same information all over again. After they entered it into their so called computer they said that my sim-card was out of date and that I would need a new one. I asked how that is possible when only purchased that phone (Motorola model TFEX124G) less than a year ago. I have 1219.80 minutes left on my phone because I use it very little and only in mostly emergency situations. They said they would have to send a new sim card to me.

As I questioned their explanation I was transferred to yet another so called manager. Again I had to supply all the same information for them to enter it into their little computer. This time I was informed that there was nothing wrong with my sim card and that they could re-activate my phone, but in order for them to do it I would have to purchase more minutes. MORE MINUTES!!! I have 1219.80 minutes now in the phone and my deadline wasnt until March 22, 2013, so I said just reactivate the phone. They refused to do it without the purchase of more minutes.  Its not the money its the principle of the matter. I had 2 weeks of service time left and I do not like getting cheated. They broke their contract by shutting me down before I reached my end date.  I needed my phone so I went online and purchased more minutes and sure enough the sim number was acknowledged and the minutes were added to the phone and it was re-activated.

TracFone is the most UN-professional company I have ever done business with and the lies that came from the customer service reps were worst than the talking points given to the American public after the Benghazi incident in Libya that left four Americans dead by Muslim tourists.

Another question I have is why on earth are we giving employment to people in the Philippines, India, and Vienna South America when we have so many Americans unemployed? You would think that TracFone would support the people they are providing phone service to.  

I will find another company to do business with, this goes without saying, but not until I use up every single minute of the now 1399 minutes, thats over 23 hours of talk time, I have left on the phone, and its the principle not the money.  So to all my friends if you need to make telephone calls come use my phone please.  Thanks.   

OH; by the way watch for my You Tube video showing how TracFone handled my calls and how they lied to cover-up their blunders.