Report: #204578

Complaint Review: TracFone - Miami Florida

  • Submitted:
  • Updated:
  • Reported By: Lewiston Maine
  • TracFone 8390 N.W. 25th Street Miami, Florida U.S.A.

TracFone Stole my money and cutoff my service Miami Florida

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I've been a loyal TracFone customer for about 3 years.

I've saved up about 529 hours of Airtime. I joined their AutoPay program to keep my phone alive. TracFone deducted $7.99 a month directly from my bank account.

They disconnected my phone, alleging that they never received my AutoPay payments. The bank confirms the money was paid.

I've spent several hours on the phone, over 3 days' time. TracFone refuses to acknowledge payment or to reinstate my phone.

They want me to buy yet more airtime before they will reinstate the phone. I have 529 minutes saved up, and they have deducted the AutoPay money from my bank account.

Lewiston, Maine

This report was posted on Ripoff Report on 08/04/2006 02:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tracfone/miami-florida-33122/tracfone-stole-my-money-and-cutoff-my-service-miami-florida-204578. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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