Report: #117310

Complaint Review: Tracfone

  • Submitted: Thu, November 11, 2004
  • Updated: Thu, November 11, 2004
  • Reported By: tuttle Oklahoma
  • Tracfone

Tracfone ripoff Miami, Florida nationwide

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In August of 2004, I ordered a Tracfone. The phone arrived at my address defective, and I was instructed to send the telephone to the warehouse in Miami for repair. I did this, and it is now going on 4 months, still no Tracfone. Seems they send my phone (or the phone tacked to my case number) to some one else, the same person mind you, three times in a row...have no idea where the fellow's name came from...certainly was not mine. I have spoken to countless tracfone employees, supervisors, to no avail. Cannot understand why it is so hard to send a telephone back to the person that send it for repair...especially after 3 different supervisors promised they had all my information correct and now DHL would deliver it to the right person. I spoke to DHL and they blamed the warehouse for wrong labelling. Amazing how tracfone can stay in business with such poor communication skills.

tuttle, Oklahoma

This report was posted on Ripoff Report on 11/11/2004 11:51 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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