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Report: #233207

Complaint Review: TracFone - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Flagstaff Arizona
  • Author Confirmed What's this?
  • Why?
  • TracFone tracfone.com Nationwide India

TracFone Said I won Promotional Contest for free minutes, three months later froze my phone Nationwide

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We purchased a tracfone about two years ago. Three months or so after getting it, our units suddenly maxed out; and the phone froze up. When my wife called, they told her she won a promotional holiday contest. We received as many free units as our screen would show.


When the airtime was about to expire, we still had a whole lot of minutes - so I bought a small amount of airtime to roll them over. As soon as I activated the card, they froze our phone and would not activate it again unless I sent the phone to them. I refused to do so, as it still reflected the units we owned.

Long story short, No one I talked to could speak English - They were rude to the point of disbelief - They accused us of scamming them - They completely denied any such contest (even though they gave my wife a code to activate the minutes when they told her about it). They even threatened legal action against me.

Three frustrating hours of screaming at some dumb broad with a major attitude for nought. When I asked for an English-speaking associate I'm pretty sure the same lady just tried to change her voice.

I threw the stupid thing away six months later (I think). It just didn't seem worth it, and none of the local news agencies would follow up on it. It was a crappy investment before all this started, anyway.
Lesson learned - Never buy tracfone!

Rusty
Flagstaff, Arizona
U.S.A.

This report was posted on Ripoff Report on 01/28/2007 08:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tracfone/nationwide/tracfone-said-i-won-promotional-contest-for-free-minutes-three-months-later-froze-my-phon-233207. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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