Complaint Review: TradeDoubler - Internet
TradeDoubler Tradedoubler scam, blocked account, employees don't respond, avoid them Milano, Italy
*REBUTTAL Individual responds: It`s important to say thank you to tradedoubler
*REBUTTAL Individual responds: Tradedoubler don`t paid to my radio station 4589.00
*Author of original report: Lies of Francesco Balduini
*UPDATE Employee: Manual verification
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I have been an affiliate of TradeDoubler for several years, and now I have my account blocked illegitimately.
The problems began on 9th of this month, when trying to login inserting my correct details, I noticed that despite didnt appear any message about wrong user/password, I couldnt login (a problem happened also in the past) and I contacted the Italian customer care.
On 10th of May, I received a mail from Francesco Balduini Francesco.Balduini@tradedoubler.com that told me that because the sites in which I put the banners were inactive he had to block my account.
I explained him via mail that some sites were with domains expired, and other cancelled because the blog provider dismissed that activity.
According to their terms and conditions, the inactivity of the sites is not reason for closure of accounts. Then they should have noticed me before inhibiting access to the site.
They had to say, in my opinion, dear publisher your sites are inactive, or you submit new sites and put our banners or we will suspend your account.
I have 12 euro of balance and Balduini said that they will be transferred, but not specified when. I wrote to Balduini that I wanted to login my account also to be sure that my bank details to receive the 12 euro were correct.
So, summarizing, after the mail of Balduini, I replied to him via mail, saying that suspension was illegitimate, that I wanted to continue to login specially to check the correctness of my bank details.
He didnt reply. Then 2 days ago I have phoned them at the number +39 02 919838, and the guy that replied said that Balduini was on holiday, that over the phone they dont resolve this kind of problems and that I had to write to firstname.lastname@example.org.
I wrote, but as expected, they didnt reply even though I received a reading confirmation mail , my mail was been read by another guy Francesco.Rapone@tradedoubler.com.
I think that this company is not reliable at all. I will keep the community updated.
This report was posted on Ripoff Report on 05/17/2012 01:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tradedoubler/internet/tradedoubler-tradedoubler-scam-blocked-account-employees-dont-respond-avoid-them-mil-884209. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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