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Report: #1221042

Complaint Review: Transcendent Innovations - Internet

  • Submitted:
  • Updated:
  • Reported By: srgacg (Steve) — livonia Michigan USA
  • Author Not Confirmed What's this?
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  • Transcendent Innovations Internet USA

TRAINN Transcendent Innovations Oak Lawn, Illinois 60453-3138 TRAINN TRANSCENDENT INNOVATIONS IS TRYING TO CHEAT MY OUT OF THE PS4 I EARNED. They won't reply to my support emails or regular emails. They wrongfully declined 2 of my referrals claiming they opened more than one account which is a lie. Oak Lawn Internet

*Author of original report: Transcendent Innovations- PS4- not replying, hasn't arrived

*Author of original report: Still haven't received my PS4. very upset

*Author of original report: Now I was told it shipped. but has not arrived and I can't get a response

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I signed up for freeps4system.com which is a website run by TRAINN Transcendent Innovations. I started working on getting the 8 referrals needed in December 2014, it took me nearly 4 months but I finally got the 8th one and then eventually the 9th came through.

After submitting the 8 referrals for approval last Tuesday Mar 31st around 6pm I heard back after the 3 days that it promissed (1 to 3 days for approval) but they didn't give any explanation at first it just put red x's next to 2 of my referrals that were among the first to be approved. I was furious after putting way too much time and effot into this project.

I immediately sent a support email that was very long looking for an explanation, they replied saturday night april 4th 2015 at 11:57 and said that the two referrals were declined because of a violation of their terms and conditions  and that they both had more than one account in their household. I was even more angry at that point, so easter Sunday I spent a good amount of time trying to bring my blood pressure down and write my response to their fraudulant claim, I contacted the 2 referrals in question to ask them the redundent question i already knew the answer to

sure enough neither of them had heard of transcendent innovations or TRAINN and had never signed up for any other offers, one of them is married and of couse his wife had no idea about it either. I explained to TRAINN that the only way this mistake could have occured with one of the referrals could have been given a 2nd account is if they did it since he clicked the link i sent him and didn't register correctly as my referral so he had to open a "support email" to be given to me as a referral which they oblidged and he showed up on my list. 

This reply has not not been followed up on since sunday morning and it's TUesday night, I have sent them emails and 2 support emails since them. I will not be taken advantage of after all the hard work i put in to get the ps4. 

in case someone from TRAINN looks at this my id number is 7619295 but i'm sure that the story i just described would make it clear who i am. 

i really thought they were going to send the prize since i used their service about 10 years ago to get a free ipod and it was pretty quick and easy and they even sent a t shirt with it. 

i am outraged right now and will not be happy until they come through with their end of the deal and ship my ps4. 

This report was posted on Ripoff Report on 04/07/2015 06:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/transcendent-innovations/internet/trainn-transcendent-innovations-oak-lawn-illinois-60453-3138-trainn-transcendent-innovat-1221042. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#3 Author of original report

Transcendent Innovations- PS4- not replying, hasn't arrived

AUTHOR: - ()

POSTED: Monday, August 24, 2015

i completed the 8 referrals, they were approved for the freeps4system.com site through TRAINN -Transcendent Innovations and i finally received confirmation that it shipped on May 15th, they said in the email that it would arrive in 5 busienss days and it says on their website to notify them if I haven't received it in 10 business days. I've notified them countless times since then and it's August 24th now so it's more than 3 months. I will do anything in my power to not let them get away with screwing me over like this. If anyone has any adivce feel free to reply, it would be nice if they would actually read this and make the situaiton right. 

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#2 Author of original report

Still haven't received my PS4. very upset

AUTHOR: - ()

POSTED: Thursday, June 18, 2015

I'm outraged, I earned the PS4, they emailed me on Friday May 15th 2015 and said it shipped and that it should arrive within 5 business days, it say's on their website I should contact them if i haven't received it in 10 busienss days. 

of course there is no tracking number provided, because then that would mean they actually sent it, it doesn't even tell me which company shipped it. 

It's been over 4 weeks. and I havent' received it. I've opened 6 support emails since then, sent 15 plus emails to TRAINN, They never reply to emails, they used to reply to support emails when I was still collecting my referrals, now that the 8 plus referrals have cleared they don't care about replying to anything at all. This whole thing has ate up way to much of my time and effort, i just wish I would have bought the ps4 instead of going through all this trouble but now I have so much energy and time wasted on it that I can't stand the fact of walking away from the whole thing and giving up. 

I just wish there was a phone number to contact them at or a fax number. They have countless better business bearo complaints and rip off reports on them and it just doesn't do anything. 

I don't know what else I can do to get what's owed to me. 

 

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#1 Author of original report

Now I was told it shipped. but has not arrived and I can't get a response

AUTHOR: - ()

POSTED: Thursday, June 04, 2015

Since I posted my first report, my referrals were denied so I provided another referral and got it back up to 8. Submitted my account for verificaiton which it was, then eventually it was in the cue to be shipped for a week and a half or so. On Friday May 15th i got an email saying the ps4 shipped, and that it should arrive in 5 business days or less, it say's on their website if it doesn't arrive in 10 business days that I should let them know. I opeened a trouble ticket with them last Friday May 29th and haven't heard anything back at all and it's been almost a week, they claim they reply to support emails within 2 days. I would think after all the hassle they already caused they could have given me priority shipping or overnight shipping. Instead the over promised and under delivered if they ever deliver the PS4 that I earned.

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