Complaint Review: Travel2go
Travel2go Travel2go Madrid SpainRegister of Companies: Register Mercantile Madrid SpainVAT ID: ES B85761120 I booked a flight from Christchurch New Zealand to Cape Town South Africa. I booked and paid for my ticket. Madrid, Spain Internet
*Author of original report: Natasha Delport: Poor Service Travel2be!!! :(
*REBUTTAL Owner of company: Please, contact us
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Travel2go Travel2go Madrid SpainRegister of Companies: Register Mercantile Madrid SpainVAT ID: ES B85761120 I booked a flight from Christchurch New Zealand to Cape Town South Africa. I booked and paid for my ticket. I called Travel2go numerous times to find out if I need any visas or travel documentations. They told me on three iccatiobs thatbi need no Visa. When boarding my flight, I got told on airport that I need a transit visa for Australia. Travel2go deny that they said anything. I booked a flight to go to my mums funeral on Wednesday thus week 13 June 2017. They want me to pay $1100 to book another flight. If they refund me, it will take 1-2 months and I will loose another $900. The messed up by giving me the wrong information, now I can't go to my mums funeral. I don't have extra it any money to buy another ticket as my community raised money for my ticket. I need urgent help please!!! I called them but they keep putting the phone down in my ear. I emailed 3 times no reply what so ever. Please help me I beg you, do not want to miss me mums funeral, haven't seen my mum or familiacin 5 years. This not fair. Thank you
This report was posted on Ripoff Report on 06/11/2017 10:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/travel2go/internet/travel2go-travel2go-madrid-spainregister-of-companies-register-mercantile-madrid-spainva-1378508. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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