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Report: #1074231

Complaint Review: travers recounter - Washington

  • Submitted:
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  • Reported By: Meredith — montpelier Vermont
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  • travers recounter Washington USA

travers recounter scamed a hotel reservation  Washington

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I made a "cancellable" reservation directly with a hotel (I thought).  When i went to cancel it, more than a month before the reservation, I was informed by DoubleTree that I could not cancel it directly, but had to do it through Expedia.  Expedia had no record of the reservation and there was no itinerary number to facilitate things. Access to a human at Expedia was nigh impossible without an itinerary # which I did not have.

  Recent charges on my Amex card showed one from Travers Recounter for $275, nearly $70 more than the $109/night reservation I thought I made.  AMEX is handling the issue and will see that the bill and reservation are cancelled.   The DoubleTree people were very helpful and patient (when I began to lose it after 2 hours), Expedia was marginal, even though it seems that this fly-by-night operation is somehow affiliated with Expedia?   Beware when no reservation # is sent - check immediately....especially if this organization is involved.

This report was posted on Ripoff Report on 08/08/2013 02:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/travers-recounter/washington/travers-recounter-scamed-a-hotel-reservationnbsp-washington-1074231. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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