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Report: #1469546

Complaint Review: Travis Krichmar - Yorba Linda California

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  • Reported By: Krichmarworksforfreetoo — Riverside CA United States
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  • Travis Krichmar 27180 Merryweather Cir. Yorba Linda, California United States

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Travis Joshua Krichmar and Brittney Krichmar ripped us off for almost $300 for pool services!  When we started their pool service as we always do we list the services we provide and what the monthly service includes including ADDITIONAL services twice per year filter cleaning and salt for salt pools.  Their pool was turning green and there was NO suction when we started service.  We did not charge them for the additional chemicals, just the filter cleaning.  The father Mike was there and watched our poolguy clean the filters, TWICE!  The pool was a salt pool and had next to no salt, this was told to the father, the poolguy told Mike he didn't have enough salt on his truck for their pool and he could come back, he said ok.  

  When we asked for the past due payment they claim we never explained the additional services.  BS!  #1 Have you ever owned a pool before, these are standard additional charges.  #2 Brittany was told these are additional charges.  #3 The pool was turning GREEN.  #4 The father Mike was there and spoke to the poolguy several times!!   The father had the audacity to call our office several times due to his ignorance on using the automation, we made additional trips to the house, once again outside of pool cleaning.  I would never work for these ingrates again.    DO yourself a favor and get paid upfront or avoid these two!   Travis J Krichmar and Brittany Krichmar received services they DID NOT PAY FOR!!!

This report was posted on Ripoff Report on 12/14/2018 12:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/travis-krichmar/yorba-linda-california-92887/travis-krichmar-travis-j-krichmar-travis-joshua-krichmar-brittany-krichmar-grand-avenue-1469546. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
1Employee/Owner

#2 Author of original report

More defamation by Krichmars. Brittney Krichmar aka Shanel Krichmar and Travis Krichmar.

AUTHOR: Wepostonlytruth - (United States)

POSTED: Thursday, March 14, 2019

 Kathleen Rita Rejniak continues to cyberstalk and harass me online. She will be served with a civil restraining order the latter part of next week or just thereafter; it's being prepared presently and forthwith. We will be seeking reimbursement of attorneys fees and court costs.

Concurrently or briefly thereafter this filing we are proceeding with a Superior Court lawsuit in excess of $1m plus attorneys fees and court costs for libel, defamation, stalking, cyber staking, harassment, writing false reviews, slander. You have been warned year after year, sh'es too obtuse clearly to heed the warnings and cease and desist she's been provided.

Travis Krichmar and Brittney Krichmar, I'd think twice before engaging with the aforementioned lowlife who has been harassing me, I have not willingly spoken to her in over 26 years, she has zero knowledge of anything more than you do by using Google.

My father, mother, brother, aunts and uncles along with many cousins have blocked and severed ties, she's mentally ill. As far as you two are concerned, we have pending TWO small claims lawsuits against you, one for the money you owe us and one for defamation per se, plus court costs, you will be served shortly.

I suggest you immediately cease and desist/ refrain from any further libelous statements or I will dismiss the small claims suit and reopen this case in superior court , have our attorney file a lis pendens against your home which I will own if you don't stop, sue you for libel, defamation seeking punitive and special damages for your erroneous and bold face lies and attorneys fees

. Your falsehoods are an indictment of who you both are, we have responded with and posted only facts, whereas you respond with outlandish false accusations and defamation . May I suggest you contact an attorney that specializes in Internet libel and defamation to comprehend what you just typed about my company, my employees and myself and what you stand to lose.

Statement after statement factually incorrect. Please bring Mike to court to answer questions from the judge. In addition to the rest of your preposterous FALSE claims, I do not answer phones nor email customers at any of my 4 businesses, we have two full time customer service agents answering phones for the pool and spa company.

Let me remind you

#1 you had ZERO complaints about our service.

#2 we told you as we tell everyone filter cleanings are performed twice per year minimum.

#3 your swimming pool was inundated with algae when we started service.

#4 your pool had no suction when we began service.

#5 you have a salt pool

#6 your salt pool had NO salt when we began service.

#7 how does a salt pool generate chlorine without salt?

#8 Mike authorized filter cleaning.

#9 Mike authorized salt, our poolman told Mike he had only two bags on the truck and would have to come back.

#10 Mike was present when salt was added.

#11 Door hangers are left on front doors as soon as the poolman arrives, not after hea leave.

#12 no additional notes would have been written since the homeowner or agent for the homeowner was present.

#13 Mike would ask voluminous questions weekly when the poolguy was servicing the pool and saw him weekly.

#14 Mike acting as your agent called the office several times asking questions and even approved a service call to see why the spa was draining.

#15 I asked Steve about your comment and he said, like the rest of your statements, you're full of it! We have had > 23,000 satisfied PAYING customers since 1996!

We have >600 positive reviews in aggregate. You didn't pay your bill, we don't work for free, we summarily terminated your services. We told you we would exercise our rights under the law to sue/ lien/ send to collections. You've already contradicted yourself online in your own reviews in addition to besmirching my good name. We have NEVER had a legitimate complaint, just people who don't pay, whom sue/win, lien and/ or sent to collections who DON'T PAY THEIR BILL!!!

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#1 REBUTTAL Individual responds

ORANGE COUNTY POOL AND SPA SERVICE - OC POOL AND SPA YORBA LINDA,CA ORANGE COUNTY, CA - BRIAN REJNIAK YORBA LINDA, CA 

AUTHOR: BRITTNEY - (United States)

POSTED: Wednesday, February 06, 2019

LIES LIES LIES!! All OC POOL and SPA, Brian Rejniak, and Steve do is LIE! They take pride in ripping people off by claiming they did services which never even happened. Brian Rejniak and this company are absolute con artitsts.

We hired this company January 2018  they cleaned the pool/filter the very first visit. March 2018 they claimed they cleaned the filter yet again. Funny because pool filters are on average are only needed to be cleaned twice a year. Intersting how mine supposedly needed to be cleaned January and March 2018.

When I called Orange County Pool and SPA service I spoke to Steve "manager" he because EXTREMELY deffensive and couldn't tell me why the service was supposedly done yet again. He said he'd speak to Gabriel the individual who cleaned our pool and call me back. This company leaves door tags upon completion of their services. Well I still have my door tags from the THREE months we even had this joke of a company and NONE say they cleaned the filter nor did addtional services.

Steve's response to all this "it's hard to get your approval if you're never home" interesting Steve you have my phone number and my email you couldn't reach out that way? We had a new pool cleaing service company come in March 2018 who told us the prior company completely lied to us and did nothing they claimed they did. SURPRISE SURPRISE.... 

Brian Rejniak Orange County Pool and Spa Service started emailing claiming he was an attorney and being extremely verbally abusive and demanding. This guy is an absolute crook!!!! BEWARE OF ORANGE COUNTY POOL AND SPA SERVICE!!! GOOGLE this man/company prior to using them!!!!!! 

 

 

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