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Report: #67930

Complaint Review: Tree House Marketing - Jason Turley - Provo Utah

  • Submitted:
  • Updated:
  • Reported By: Loveland Colorado
  • Tree House Marketing - Jason Turley 400 W 5050 N Provo, Utah U.S.A.

Tree House Marketing -Jason Turley Waiting a year for refund on RETURNED products Provo Utah

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I ordered a stop smoking aid from Turley Thompson in Nov of 2002. Of course it didn't work so I returned the product well within the 30 day range.

After several months of getting the run around I contacted my credit card company who could not assist me because the charge showed as international which is out of their hands.

I have contacted this company 1 time a week for the last 7 months inquiring about my refund. They always verify that I am due for a refund, but something prevents it. Change in billing systems won't allow a credit card refund..waiting for accounting to meet with the owner is another hold up.

On 9/2/03 I spoke with a rep who assured me any day now I should receive my refund. Still nothing at all!

Isn't there any type of action that consumers can take against this company??

Michelle
Loveland, Colorado
U.S.A.

This report was posted on Ripoff Report on 09/30/2003 03:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tree-house-marketing-jason-turley/provo-utah-84604/tree-house-marketing-jason-turley-waiting-a-year-for-refund-on-returned-products-provo-ut-67930. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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