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Report: #1338713

Complaint Review: Truthfinder - San Diego

  • Submitted:
  • Updated:
  • Reported By: Marjorie — Palmdale California USA
  • Author Not Confirmed What's this?
  • Why?
  • Truthfinder 2534 State St., Suite 473 San Diego, USA

Truthfinder Victimized by a Prevaricator San Diego CA

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Truthfinder reported fallacious which I contested in a written e-mail to the address they specified and requested a return response. After a few days with no response, I contacted them at 800-699-8081 and was told by the Rep that all information was pulled from public records.

I informed the rep that in my case that was impossible because I used the reference number and contacted the institution they referenced. the institution used both my name and the reference number they have on their site and the institution said on two different occasions that neither my name or their reference number is in their files. This is an agency that report their information publicly.

After several go rounds they said they would remove from their data base and cancel my subscription. I asked for and was assured I would receive an e-mail confirmation with an OPT Out along with confirmed cancellation.

Again, after a few days of not receiving this I contacted them again and was now told that they no longer send e-mail confirmations and according totheir records as noted no refund. I informed this new Rep that I never agreed to no refund and was told I would get a written statement. I informed the rep that not providing me with a written cancellation and refund was unacceptable and I would be following up with a written request sent in the mail.

Now, when I go to the site the city is incorrect and for me to see if anything else is incorrect, I must pay again. The written information they report is LIBEL.

This report was posted on Ripoff Report on 11/17/2016 09:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/truthfinder/san-diego-92101/truthfinder-victimized-by-a-prevaricator-san-diego-ca-1338713. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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