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Report: #1210706

Complaint Review: Tune Up Plus - Norfolk Virginia

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  • Reported By: Glendon — Norfolk Virginia
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  • Tune Up Plus 818 E.Little Creek Rd. Norfolk, Virginia USA

Tune Up Plus DISHONEST BUSINESS PRACTICE Norfolk Virginia

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On Feb.21 approximately 10:30am,I took my vehicle to the Tune Up Plus at 818 E. Little Creek Rd.,Norfolk,Va. 23518 to get a simple oil change.I was told I could pick my vehicle up in an hr.When I came back to pick it up(and after paying the $44.14)I noticed after getting into my vehicle that the speedometer hand was broken and laying in the dial.I mentioned this to Eric Toxey(manager) who told me it would cost me $85.00 for them to diagnose the problem.I told him it was NOT broken whenI bought my vehicle there(otherwise I would've had them fix it) and became very rude,and told me they didn't do it.This is a very simple issue and I feel like they are trying to charge me money for something that they broke.I have lodged a complaint with the Better Business Bureau againdst this company and an attorney will be next.

This report was posted on Ripoff Report on 02/21/2015 10:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/tune-up-plus/norfolk-virginia-23518/tune-up-plus-dishonest-business-practice-norfolk-virginia-1210706. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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