Report: #290816

Complaint Review: TV Market Place & CustomerSystem - Brookfield Wisconsin

  • Submitted:
  • Updated:
  • Reported By: Palmer Alaska
  • Author Confirmed What's this?
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  • TV Market Place & CustomerSystem 17125c W. Bluemound Ave. Suite 296 Brookfield, Wisconsin U.S.A.

TV Market Place & CustomerSystem Your Online Store RIPOFF!! You make a purchase and then receive emails telling you that the order was cancelled! Brookfield Wisconsin

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I placed an order for a game with these folks on 11/19/07 for a Christmas present.
I received an email thanking me for my order, giving me my order number and details, etc.
I received one more email telling me that it would be shipped soon.

I didn't receive anything and when I tried to contact them, their website directed me to CustomerSystem.Com
The website does not work, nor do their links!
I emailed the following and received this answer:
I purchased "The Claw" from your company on 11/19/07, order number ******. I have still NOT received this item. Could you please tell me where it is, as the tracking link and order details link on this website do not work! Will it be here in time for Christmas? Thank you!
The answer that I received:

Your order has been deleted due to the item being discontinued. Please let us know if there is anything else we can do.

Customer Service

I tried calling and could not find a 'human' and their "LIVE CHAT" doesn't work on their website either!
I have the sinking feeling that these people are just nothing more than identity thief's. I want to turn them over to the FBI or some agency that deals with crooks!
I'm just sorry that I didn't see the Rip Off Report on these same folks earlier.

Palmer, Alaska

This report was posted on Ripoff Report on 12/11/2007 09:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tv-market-place-customersystem/brookfield-wisconsin/tv-market-place-customersystem-your-online-store-ripoff-you-make-a-purchase-and-then-r-290816. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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