TXU txu ripped us off no good services watch out dallas Texas

We appreciate your loyalty, and we’re here to help address your concerns. An initial security deposit may be required based on a customer’s credit score, which is outlined in the Terms of Service Agreement at the time of enrollment. The local Transmission and Distribution Utility (TDU) passes fees directly to all customers – no matter who the provider is. We pass this fee on to you with no markup for the cost of maintaining the poles, meters and wires in your area. We would be more than happy review the charges with you. Please email us at SocialMedia@txu.com and include your account information and best contact number you can be reached. We’re here to help!

 I have had TXU since I took my home over from my Grandparents who left it to me. It is 2690 square feet and my last bill was $245.00. SO have you been late on your bills in the past?? What is the reason they should console you?  They are not counselors.  You can sign up for average billing which helps -

Regardless if you are a single mother or not - if you have a late or no payment history then they can charge you fees.  If you cannot pay these fees the I suggest you either go to the utilitybillassistance.com for assistance. YEY you can log into a computer and make a complaint so you have electric and internet access.  IF you are that desperate I think you should think about your priorities.