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Report: #224838

Complaint Review: Uniformed Services Benefit Association (USBA) And New York Life - Overland Park Kansas

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  • Reported By: Phoenix Arizona
  • Author Confirmed What's this?
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  • Uniformed Services Benefit Association (USBA) And New York Life PO Box 25956, Overland Park, Kansas U.S.A.

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This is warning to all military personnel. If you are considering purchasing insurance from Uniformed Services Benefit Association (USBA) or New Your Life please reconsider. USBA is a non profit company selling insurance to military personnel and their families. New York Life is their underwriter. USBA is advertised in the military papers and is sold by military people to other military people. Its board of directors is made up of retired military people (veterans helping other veterans, ya right).

USBA looks good on paper, but beware. My wife purchased a life insurance policy from them, but died less then two after taking out the policy. When she applied USBA sent a nurse to the house to do a physical. She passed. But because she died with the two year period USAB and New York Life denied to honor her death benefits.

Just think you an active duty person with orders to Iraq or Afghanistan. You shop around for insurance to cover your family while you are gone. You chose USBA. You feel secured in knowing that should anything happen to one of your loved one there would be enough money cover mortgage, car payments, bills and funeral expensive. But something does happen while you are fighting in the war. You file a claim with USBA and this is what will happen.

You will be left swinging in the wind. Not only will they make you wait a long time for a decision on your claim, but more then likely it will be denied and they will use any small reason to deny the claim.

USBA and New York Life are just another example of veterans ripping off other veterans.

The board of directors of USBA should be ashamed of them selves. They do dishonor to the uniforms they used to wear. They break the trust that exists between military people.

Remember the person who is selling you the policy is another GI. But is he/she more interested in their commission or offering a good product that helps the buyer?

Please beware. Reade the fine print, and look at other insurance companies. If you purchase USBA be very sure that the person covered under the policy does not die within two years. Oh, also let death know.

Stephen
Phoenix, Arizona
U.S.A.

This report was posted on Ripoff Report on 12/11/2006 06:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/uniformed-services-benefit-association-usba-and-new-york-life/overland-park-kansas-66225-0956/uniformed-services-benefit-association-usba-and-new-york-life-denied-a-claim-for-death-b-224838. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
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0Employee/Owner

#9 Author of original report

Thank you

AUTHOR: Stephen - (U.S.A.)

POSTED: Monday, January 15, 2007

I want to thank Mike and everyone who took the time to send in their comments. I am sure the information contained in these rebuttals will open some eyes and help protect military people from purchasing what they think are insurance policy, but are certificates. Unless someone has been through the devastation caused by these companies not keeping their promise you just don't understand. Thank you.

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#8 UPDATE Employee

stephen and usba and ny life

AUTHOR: Mike - (U.S.A.)

POSTED: Sunday, January 14, 2007

stephen, first off my most sincere condolences on the loss of your wife and your friend.

i do want to correct some misconceptions you made in your post because in it you slander a fine company (NY Life).

first off, with all due respect, if you purchased a life insurance product from USBA then you purchased a certificate ... not a POLICY. the differences between a certificate and a policy are light and day. unfortunately, you discoverd that you have no contract with an insurance company when you have a "certificate".

this is not a matter of NY Life not paying a benefit, because you had no policy with them. what you have is a certificate with USBA who issues thousands of certificates and then negotiates on its own behalf, insurance on certain of its own clients.

again, while i cannot say for certainty what transpired, there are 2 year exclusionary periods in EVERY reputable insurance contract. even if someone dies in that two years, the insurance company should pay out UNLESS the person took their own life (suicide) or unless the person lied in the application. if neither of these two issues is true in your situation, i would recommend either re-contacting the company or filing suit.

finally, i have little to no experience with USBA so please take my comments accordingly. however, by purchasing a certificate you save yourself maybe $10 per month. with that savings you add another entire level of beauracracy to the mix and you further do not even get a policy (which is a legal binding contract). for those looking to cover their families; keep this in mind ... penny wise yet pound foolish.

even though you are experiencing tragedy in your own life (such that i cannot comprehend) i implore you to understand the situation you are in and not blame others for something that is not their fault. NY Life remains one of the three best insurance companies in the WORLD and your beef is not with them.

regards,
Mike

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#7 Consumer Comment

Some life insurance polocies have a 'pre-existing condition'

AUTHOR: Thomas - (U.S.A.)

POSTED: Monday, December 11, 2006

exclusion and they might define death within two years (or death within some other time period) as a pre-existing mortal condition. Then they refund your premiums. I have seen the 2-year exclusion before, but read your policy.

Getting shot or blown up in Iraq is not a pre-existing mortal condition at any insurance company that I know....

Disclaimer:
I do not sell nor have I ever sold insurance of any kind.

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#6 Consumer Comment

Some life insurance polocies have a 'pre-existing condition'

AUTHOR: Thomas - (U.S.A.)

POSTED: Monday, December 11, 2006

exclusion and they might define death within two years (or death within some other time period) as a pre-existing mortal condition. Then they refund your premiums. I have seen the 2-year exclusion before, but read your policy.

Getting shot or blown up in Iraq is not a pre-existing mortal condition at any insurance company that I know....

Disclaimer:
I do not sell nor have I ever sold insurance of any kind.

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#5 Consumer Comment

Some life insurance polocies have a 'pre-existing condition'

AUTHOR: Thomas - (U.S.A.)

POSTED: Monday, December 11, 2006

exclusion and they might define death within two years (or death within some other time period) as a pre-existing mortal condition. Then they refund your premiums. I have seen the 2-year exclusion before, but read your policy.

Getting shot or blown up in Iraq is not a pre-existing mortal condition at any insurance company that I know....

Disclaimer:
I do not sell nor have I ever sold insurance of any kind.

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#4 Consumer Suggestion

The waiting period is probably for death by disease only.

AUTHOR: Mike - (U.S.A.)

POSTED: Monday, December 11, 2006

Is there also a waiting period for death from accidents or combat? A two-year probation for death from illness is fairly common in the industry. I doubt any life insurance company will deny the benefit for someone who is killed in the line of duty, because the negative publicity would be huge.

Term insurance in general isn't very reliable protection from death by illness. If you become sick with a disease that causes slow death when the term is about up, they will refuse to renew your policy. You'll end up dying early, without insurance.

There is a lot of garbage insurance and other products being sold by "affinity" sales techniques, consumers should be very wary of them.

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#3 Consumer Suggestion

The waiting period is probably for death by disease only.

AUTHOR: Mike - (U.S.A.)

POSTED: Monday, December 11, 2006

Is there also a waiting period for death from accidents or combat? A two-year probation for death from illness is fairly common in the industry. I doubt any life insurance company will deny the benefit for someone who is killed in the line of duty, because the negative publicity would be huge.

Term insurance in general isn't very reliable protection from death by illness. If you become sick with a disease that causes slow death when the term is about up, they will refuse to renew your policy. You'll end up dying early, without insurance.

There is a lot of garbage insurance and other products being sold by "affinity" sales techniques, consumers should be very wary of them.

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#2 Consumer Suggestion

The waiting period is probably for death by disease only.

AUTHOR: Mike - (U.S.A.)

POSTED: Monday, December 11, 2006

Is there also a waiting period for death from accidents or combat? A two-year probation for death from illness is fairly common in the industry. I doubt any life insurance company will deny the benefit for someone who is killed in the line of duty, because the negative publicity would be huge.

Term insurance in general isn't very reliable protection from death by illness. If you become sick with a disease that causes slow death when the term is about up, they will refuse to renew your policy. You'll end up dying early, without insurance.

There is a lot of garbage insurance and other products being sold by "affinity" sales techniques, consumers should be very wary of them.

Respond to this report!
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#1 Consumer Suggestion

The waiting period is probably for death by disease only.

AUTHOR: Mike - (U.S.A.)

POSTED: Monday, December 11, 2006

Is there also a waiting period for death from accidents or combat? A two-year probation for death from illness is fairly common in the industry. I doubt any life insurance company will deny the benefit for someone who is killed in the line of duty, because the negative publicity would be huge.

Term insurance in general isn't very reliable protection from death by illness. If you become sick with a disease that causes slow death when the term is about up, they will refuse to renew your policy. You'll end up dying early, without insurance.

There is a lot of garbage insurance and other products being sold by "affinity" sales techniques, consumers should be very wary of them.

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