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Report: #1166750

Complaint Review: United Airline - Chicago Illinois

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  • Reported By: Jack — Milwaukee Wisconsin
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  • United Airline United Airline, 233 S. Wacker Dr. Chicago, Illinois USA

United Airline Misleading solicitation of Mileage Plus miles for First Class upgrades. Chicago Illinois

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Just to notify I have complaints against United pending with the Consumer Protection Divisions of the US Dept. of Transportation, the IL, TX, & SD AG offices, and pertinent BBBs.  United solicited 55,000 Mileage Plus miles from me to upgrade all 6 segments of a R/T itinerary from MKE-LIH and then LIH-MKE, deducted the 55,000 miles from my account, upgraded only 3 segments, and then asserted that upgrading only 3 constituted upgrading all 6.  United tried to be slick by upgrading 1 of 3 outbound segments and 2 of 3 inbound segments.  United tried this on me years ago and I had to get the USDOT and IL AG to intervene before United re-credited the miles back to my account.

Will appreciate any advice, and will share any info my complaint generates that might be helpful to others.

 

This report was posted on Ripoff Report on 08/01/2014 02:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/united-airline/chicago-illinois-60666/united-airline-misleading-solicitation-of-mileage-plus-miles-for-first-class-upgrades-c-1166750. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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