Complaint Review: United Van Rental - Irvine California
United Van Rental Unscrupulous post rental charge Irvine California
*REBUTTAL Owner of company: Untruthful Review
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I returned the vehicle to where I had been instructed and was then charged 300 bucks for a parking fine because this was the wrong location. I explained this nicely to the staff on the phone and via email and they would have none of it. They just wanted to recover the money from me even though it was clearly their fault. The rental experience was completely soured by poor company procedures and these poor procedures being blamed on me the customer. Very poor don't rent from these people.
This report was posted on Ripoff Report on 02/11/2018 05:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/united-van-rental/irvine-california/united-van-rental-unscrupulous-post-rental-charge-irvine-california-1428642. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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