Complaint Review: unitersna
unitersna failed to honor claim after technician confirmed repair would be made.
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This company sent a rech to inspect a tear in a leather couch. He attempted repair and told us repair will not hold . He will order new materail and make needed repair. After a month we heard nothing and followed up. They now state they will deny the claim as it isnt torn just a scratch. They allege a denial letter was sent over two weeks ago but nothing has been receivec. I find that interesting since they only grant 30 days to appeal their decision
This report was posted on Ripoff Report on 09/26/2014 10:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/unitersna/west-p-yukon-26016/unitersna-failed-to-honor-claim-after-technician-confirmed-repair-would-be-made-1179431. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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