Univera Healthcare Senior Choice Plan Just dropped my insurance for non payment? Rochester,New York Nationwide

I was waiting for 4 prescriptions to be delivered today and when it got to be late I decided to call my pharmacy.They told me I had no insurance so I would not be getting my prescriptions.I could not understand this so I called Univera and after 15 minutes I was redirected to a special department.

A woman named Betsy who was very polite told me after looking into my files that I was no longer insured due to non payment.I had her wait while I logged into my online bank account which did show payment was sent and the check was cashed.She then told me it was for past due payments.I looked back through every month up till 12/1/2016 and they did receive and cash a check each month.I was told last year that after I caught up on some late payments any following payments would go to the following month.Betsy said that was not so and I should have not been told that.In fact she said I was over $100.00 behind which was the reason for the termination.

I did receive a letter stating this would happen but I received the same type of letters after some payments were cashed late by Univera. So I just ignored those letters like I was told to by a rep.I now have 4 prescriptions for my heart which I need each month and also 2 Dr appointments coming up in october.

One prescription cost me over $250.00 alone plus not to mention the one Dr fee of $225.00 a month.I,m Disabled and also get a small retirement check both of which just barely cover my other bills.So now what am I suppose to do? She said to wait until October 15th to reinlist with Univera.