Report: #717692

Complaint Review: Universal Action Travel Inc. - Tampa Florida

  • Submitted:
  • Updated:
  • Reported By: Robinhood — St. John's New Foundland Canada
  • Universal Action Travel Inc.
    7211 N. Dale Hwy. Ste-200
    Tampa, Florida
    United States of America

Universal Action Travel Inc. This company is only interested in one thing, selling TimeShare properties. Tampa, Florida

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We bought a vacation package from Universal Action Travel Inc at a cost of about $600 Cdn for 3days/2nights in Orlando and 3days/2nights in Daytona.  When we arrived at the resort in Orlando we were told that we must attend a 2 hour Presentation the next day.  Failure to attend would result in a forfeit of all accommodations, meaning we would have to pay for the entire stay at the resort at a cost of $110 per night. For the record, we had already made plans for that day which now had to be canceled.  They prebooked our Presentation for 12:00 noon so that we couldn't make any plans that day.  Of course we attended the presentation which consisted of a group of people trying to dupe us into buying one of their timeshare properties.  Even though we weren't interested in buying one of these properties they kept on pushing.  Finally, two hours later we were able to convince them that we weren't interested and went on our way.  We later called Universal Action Travel and advised them to cancel our Daytona portion as we are not interested in  timeshare properties.  The agent on the phone said we are not allowed to cancel and that we would be charged the full cost of the hotel for the 3days/2nights in Daytona.  I told the agent I'm cancelling anyways.  I then called the hotel to cancel and they said that only the travel agent can cancel, not me.  I then called my credit card company and canceled my credit card to ensure they weren't able to apply charges to it.

Universal Action Travel is a scam designed to sell you a timeshare property.  They appear to sell you a vacation on their website and when they talk to you on the phone.  But they operate as a third-party for RCI, the largest timeshare vacation exchange company in the world.  If you read the fine print it does say "you agree attend a 90-minute presentation", so they covered themselves legally.

This report was posted on Ripoff Report on 04/14/2011 05:45 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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