Report: #136293

Complaint Review: UNIVERSALRXFL Aka USMEDSATCOST - Internet

  • Submitted:
  • Updated:
  • Reported By: Desloge Missouri

UNIVERSALRXFL Aka USMEDSATCOST theft using credit card, deceptive practices, brazen dishonesty Nicosia Internet *EDitor's Suggestions on how to get your money back into your bank account!

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On March 22,2005 I was browsing the Universalrxfl site. After checking some prices I decided against purchasing anything. Later that day,as usual, I checked my bank account online and noticed an unauthorized charge on my credit card for$19.95. I saw that the charge was associated with a "Card33" and recalled having seen something about this card on the above-mentioned site. I went back to the site and discovered that the$19.95 is a non-refundable order-processing fee. Not having ordered anything, I knew that a serious error had been made or that I was a mark in an intentional scam.

I overwhelmingly realized that it was the latter when all my attempts to contact anyone at the site came to nothing. I sent six or seven emails explaining what had happened, and in return received nothing but a new"ID Number" for each email I sent.

All my attempts to explain what had happened were completely ignored. As a kind of "test" I sent emails which had nothing to do with the above-mentioned theft-asking about different merchandise,expected time of delivery, etc. Again , all I received in response to these innocent questions were new "ID Numbers"-one for each email.

On March 23,2005, I visited the Universalrxfl site again and this time I actually added a couple of items to my cart. However, I decided I didn't really want the merchandise, especially in light of my previous experiences with this site.

So, I simply left the site without checking out. Again, I later discovered that another card33 "order-processing fee" of $19.95 had been charged to my credit card. The imformation on the transaction was somewhat more interesting this time. The words "Nicosia" and "Cy" had been added. After some checking around I discovered that Nicosia is a town in Cyprus.

I don't know if this can be of any help in apprehending and stopping these sociopathic parasites, but hopefully it will. These are rotten people and I would be willing to do just about anything to put them where they belong. "Every little bit helps".

Desloge, Missouri

EDitor's Suggestions on how to get your money back!


Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!


Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.


If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

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CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.

This report was posted on Ripoff Report on 03/24/2005 04:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/universalrxfl-aka-usmedsatcost/internet/universalrxfl-aka-usmedsatcost-theft-using-credit-card-deceptive-practices-brazen-dishon-136293. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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