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Report: #109677

Complaint Review: University Of Phoenix On Line - Phoenix Arizona

  • Submitted:
  • Updated:
  • Reported By: montevallo Alabama
  • Author Not Confirmed What's this?
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  • University Of Phoenix On Line 4615 East Elwood Street Phoenix, Arizona U.S.A.

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The whole idea of an online class is to make it easier and more convienant for the person going, not with Phoenix, you are required to attend 5 out of seven days of class room participation. The comments that you make have to be of a quality nature, not just me too, or same here, that was not practiced one bit. You had to read through all what I call the "spam" to get to any important information.

Most people don't have time to sort through all that. Along with the classroom participation you had an assignment due every other day, you also had to read articles and of course the lecture material. Tell me how can someone who is working a full-time job keep up with that and do the assignments in a professional manner? It is fast paced and that defeats the whole purpose of the working adult and convienace! You also are required to be in a "Team" if you are not then you will be flunked out. And the team can decide whether or not to keep you or fire you. The problems I had with the team is not everyone was participating and doing their workload, or sumbit their assignment on time, therefore making the whole team be late turning in their assignment, which in turn made the grade lower for the team.

The team got graded as a whole and not as individiuals. The instructor who is just has a BS degree is not very professional, they would tell you to go by the book you were sent, but they themselves did not follow the book. When you disagreed with the instructors they got offended and lowered your grade and accussed you of being difficult. The whole scenerio of this college was like being back in junior high instead of people who are suppossed to be at "master levels"

Sarah
montevallo, Alabama
U.S.A.

This report was posted on Ripoff Report on 09/22/2004 05:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/university-of-phoenix-on-line/phoenix-arizona-85040/university-of-phoenix-on-line-apollo-group-ripoff-fraudelent-scam-artist-liars-phoenix-a-109677. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
20Consumer
1Employee/Owner

#21 Consumer Comment

Not based on facts

AUTHOR: Sportsriders - (Japan)

POSTED: Tuesday, November 04, 2008

In all course at UOP, the team segment is 30% and no more of the total
mark for a course. It is not 100% as suggested by the original poster.
In all team assignments, each member is graded on their own participation
and not that of the group. Some members will do well and some will not.
Their grade will be reflected by their performance and that grade is 30%
of the total grade.

All the teachers I have had in 8 subjects thus far have at leas a Masters
Degree.

I have never been penalized for disagreeing with a lecturer. In fact they then
to engage the discussion and lead you into working on your argument.

What I have stated is easily verified. I have read many people write bad things
about UOP, and in 90% of cases it was related to money, not the academic
level of content or teachers, though in most cases they realize that it is better to
hide their real issue behind claims of academic ineptitude or fraud.

Studying part time at night and working during the day is difficult. Many people
do not realize how difficult it really is and then they need someone to blame as it
is never the individuals fault.

John Gavin

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#20 Consumer Comment

Response to Sarah

AUTHOR: Lenora - (U.S.A.)

POSTED: Tuesday, March 20, 2007

Obviously, you have some issues with the school. I have not had any of those kinds of problems with the school. The only problem I had in the beginning was with my financial aid counselor and that has been resolved.

My financial aid is running smoothly now. As far as working full-time and not being able to keep up is concerned, that is YOUR problem. If you knew you couldn't work full-time and go to school full-time, then you should not have attempted to do so. Enough said.

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#19 Consumer Comment

Yes, but what do employers think?

AUTHOR: M - (U.S.A.)

POSTED: Tuesday, March 20, 2007

INTEL CUTS TUITION AID FOR UNIVERSITY OF PHOENIX CLASSES
Dawn Gilbertson The Arizona Republic Dec. 5, 2006 12:00 AM
Intel Corp. employees can no longer attend the University of Phoenix and a host of other schools on the company's dime because of stricter standards for tuition reimbursement.
The giant chipmaker now will pay for classes only at business and engineering schools with blue-ribbon accreditation.
In Arizona, the three state universities and a couple of others make the cut, including Thunderbird, the Garvin School of International Management.
The company, which has about 5 percent of its employees in school at one time, says it made the rare blanket move largely because it found that employees who didn't go to top-notch programs were losing out to those who did for promotions and new jobs.
Alan Fisher, Intel's manager of global extended education programs, said the change is in no way an indictment of for-profit schools like the University of Phoenix. He said that instead, it was a reflection on Intel's culture and highly educated workforce.
Still, the move is a blow to Phoenix-based Apollo Group, parent of University of Phoenix.
It relies heavily on tuition reimbursement for its revenue and has long counted Intel among its largest corporate customers.
Ayla Dickey, an Apollo spokeswoman, said the school hopes Intel reconsiders.

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#18 Consumer Comment

Yes, but what do employers think?

AUTHOR: M - (U.S.A.)

POSTED: Tuesday, March 20, 2007

INTEL CUTS TUITION AID FOR UNIVERSITY OF PHOENIX CLASSES
Dawn Gilbertson The Arizona Republic Dec. 5, 2006 12:00 AM
Intel Corp. employees can no longer attend the University of Phoenix and a host of other schools on the company's dime because of stricter standards for tuition reimbursement.
The giant chipmaker now will pay for classes only at business and engineering schools with blue-ribbon accreditation.
In Arizona, the three state universities and a couple of others make the cut, including Thunderbird, the Garvin School of International Management.
The company, which has about 5 percent of its employees in school at one time, says it made the rare blanket move largely because it found that employees who didn't go to top-notch programs were losing out to those who did for promotions and new jobs.
Alan Fisher, Intel's manager of global extended education programs, said the change is in no way an indictment of for-profit schools like the University of Phoenix. He said that instead, it was a reflection on Intel's culture and highly educated workforce.
Still, the move is a blow to Phoenix-based Apollo Group, parent of University of Phoenix.
It relies heavily on tuition reimbursement for its revenue and has long counted Intel among its largest corporate customers.
Ayla Dickey, an Apollo spokeswoman, said the school hopes Intel reconsiders.

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#17 Consumer Comment

Yes, but what do employers think?

AUTHOR: M - (U.S.A.)

POSTED: Tuesday, March 20, 2007

INTEL CUTS TUITION AID FOR UNIVERSITY OF PHOENIX CLASSES
Dawn Gilbertson The Arizona Republic Dec. 5, 2006 12:00 AM
Intel Corp. employees can no longer attend the University of Phoenix and a host of other schools on the company's dime because of stricter standards for tuition reimbursement.
The giant chipmaker now will pay for classes only at business and engineering schools with blue-ribbon accreditation.
In Arizona, the three state universities and a couple of others make the cut, including Thunderbird, the Garvin School of International Management.
The company, which has about 5 percent of its employees in school at one time, says it made the rare blanket move largely because it found that employees who didn't go to top-notch programs were losing out to those who did for promotions and new jobs.
Alan Fisher, Intel's manager of global extended education programs, said the change is in no way an indictment of for-profit schools like the University of Phoenix. He said that instead, it was a reflection on Intel's culture and highly educated workforce.
Still, the move is a blow to Phoenix-based Apollo Group, parent of University of Phoenix.
It relies heavily on tuition reimbursement for its revenue and has long counted Intel among its largest corporate customers.
Ayla Dickey, an Apollo spokeswoman, said the school hopes Intel reconsiders.

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#16 Consumer Comment

Yes, but what do employers think?

AUTHOR: M - (U.S.A.)

POSTED: Tuesday, March 20, 2007

INTEL CUTS TUITION AID FOR UNIVERSITY OF PHOENIX CLASSES
Dawn Gilbertson The Arizona Republic Dec. 5, 2006 12:00 AM
Intel Corp. employees can no longer attend the University of Phoenix and a host of other schools on the company's dime because of stricter standards for tuition reimbursement.
The giant chipmaker now will pay for classes only at business and engineering schools with blue-ribbon accreditation.
In Arizona, the three state universities and a couple of others make the cut, including Thunderbird, the Garvin School of International Management.
The company, which has about 5 percent of its employees in school at one time, says it made the rare blanket move largely because it found that employees who didn't go to top-notch programs were losing out to those who did for promotions and new jobs.
Alan Fisher, Intel's manager of global extended education programs, said the change is in no way an indictment of for-profit schools like the University of Phoenix. He said that instead, it was a reflection on Intel's culture and highly educated workforce.
Still, the move is a blow to Phoenix-based Apollo Group, parent of University of Phoenix.
It relies heavily on tuition reimbursement for its revenue and has long counted Intel among its largest corporate customers.
Ayla Dickey, an Apollo spokeswoman, said the school hopes Intel reconsiders.

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#15 REBUTTAL Individual responds

response to the idiots at UOP

AUTHOR: Sarah - (U.S.A.)

POSTED: Thursday, November 11, 2004

I am hardly a "flunky" from UOP I got One A and a B, and the only reason I got a B was because I did not kiss the instructors a*s and challenged her to a few questions which made her look stupid. Which was not hard because my degree was a lot higher than hers, and I actually went to a real school verses all of her "Virtual schools"
And when I was reading the prereq's for the mMaster I was taking it was reuired that all students getting into that program have at least 8 years of experience , none of the students nor the "instructor" had that kind of experience, all they school wanted was your money at three times the cost of what a "Real" college tuition is and so the idiot who called me a flunky you are obviously an employee or have been "suckered" in so deep you can't see your head from your A hole, and the whole convienant thing is bull crap

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#14 Consumer Comment

University of Phoenix

AUTHOR: Betty - (U.S.A.)

POSTED: Wednesday, November 10, 2004

The only people that defend this poor excuse for a school are probably people who work there and have never attended or are paid by the school. I have seen so many complaints on this school on this site - IT IS A RIPOFF. I called to get information on the school a few months ago and they will not leave me alone. Feels more like a high pressure sales pitch to me. Save you money and go to a real school.

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#13 Consumer Comment

University of Phoenix

AUTHOR: Betty - (U.S.A.)

POSTED: Wednesday, November 10, 2004

The only people that defend this poor excuse for a school are probably people who work there and have never attended or are paid by the school. I have seen so many complaints on this school on this site - IT IS A RIPOFF. I called to get information on the school a few months ago and they will not leave me alone. Feels more like a high pressure sales pitch to me. Save you money and go to a real school.

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#12 Consumer Comment

University of Phoenix

AUTHOR: Betty - (U.S.A.)

POSTED: Wednesday, November 10, 2004

The only people that defend this poor excuse for a school are probably people who work there and have never attended or are paid by the school. I have seen so many complaints on this school on this site - IT IS A RIPOFF. I called to get information on the school a few months ago and they will not leave me alone. Feels more like a high pressure sales pitch to me. Save you money and go to a real school.

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#11 Consumer Comment

University of Phoenix

AUTHOR: Betty - (U.S.A.)

POSTED: Wednesday, November 10, 2004

The only people that defend this poor excuse for a school are probably people who work there and have never attended or are paid by the school. I have seen so many complaints on this school on this site - IT IS A RIPOFF. I called to get information on the school a few months ago and they will not leave me alone. Feels more like a high pressure sales pitch to me. Save you money and go to a real school.

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#10 Consumer Comment

My experience, for what it's worth...

AUTHOR: Scott - (U.S.A.)

POSTED: Wednesday, November 10, 2004

I have read extensively through all of these complaints and rebuttals and, being fairly liberal-minded to begin with, I can see each side's argument, though I tend to favor one over the other.

I feel fortunate that I avoided getting enrolled at the last minute, thanks to warnings from a friend and the comments on this site from those of you who illustrated University of Phoenix's differences from traditional institutions as well as its other shortcomings. Nevertheless, I appreciate that some individuals, with what must be very different backgrounds and needs than my own, would benefit a great deal and derive tremendous satisfaction from getting a degree from UoP, probably because, as it clearly seems, it must be tediously difficult to do so.

I feel compelled to relate my own recent comparative experiences, however, regarding the enrollment process between UoP and CalState Northridge. The UoP experience was like dealing with a used car salesman and they absolutely, unequivocally, lied or shaded the truth so much as to lie to me in order to get me to enroll as quickly as possible and to submit applications for financial aid; this, despite my worries about having very bad credit which the enrollment counselor said was "no problem whatsoever" as it was entirely coming from the government and adults qualify for several times the amount that "kids" qualify for when going to school for the first time. These were only some of the mistruths and closing "squeezes" the enrollment counselor used to get me to give her a check for enrolling within 24 hours. I'm glad I waited 24 hours to mail in that check, in retrospect.

I have since gone to CalState at Northridge with my 60 or so transferable credits and asked what it would take to get enrolled and work my way to a bachelor's degree at their school. Here, I was engaged with an enrollment counselor who had very little to say until he had listened to a brief oral history, read my transcripts and solicited from me a statement about my desire for future work and education. He clearly laid out Finacial Aid facts that the UoP counseler did not even mention (such as having to pay off an old Perkins Loan before getting ANY financial aid from the government) and told me that I should go back home and put some real thought into what kind of time I would have to invest in classes while working full time. He stressed that it would not be easy and that the number of months or years it would take to finish a BA would be entirely up to me and could take years.

Long story short, if it's not too late already:
UoP was more than a bit deceptive and very rushed in their attempt to recruit me. The state school gave me the factual information that I needed to make an informed decision. I have heard the argument that all schools are really 'for profit', so why the difference in the recruiting technique?

I posted in another thread about my experience with UoP, so I won't go through all the details again, but my overall assessment of UoP is that, at the very least, their enrollment process is cheesy, engages in unethical practices as a systematic way of boosting enrollment and probably harms a good number of unsuspecting people who are trying to find a workable way to go back to school. It is definitely not a suitable educational environment, even for some very adaptable, intelligent people.

I'm no member of MENSA, my IQ is only about 120, but I'm certainly no idiot and I have an earnest desire to get back into school now that I can afford to do so at age 35. It took a lot for me to survive to this age without a college education and I'm glad that I have the opportunity to try again, even at this late date. I am very grateful to all of you who posted your frank and expositive comments--you helped me to avoid an experience that would been potentially harmful to me.

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#9 Consumer Comment

My experience, for what it's worth...

AUTHOR: Scott - (U.S.A.)

POSTED: Wednesday, November 10, 2004

I have read extensively through all of these complaints and rebuttals and, being fairly liberal-minded to begin with, I can see each side's argument, though I tend to favor one over the other.

I feel fortunate that I avoided getting enrolled at the last minute, thanks to warnings from a friend and the comments on this site from those of you who illustrated University of Phoenix's differences from traditional institutions as well as its other shortcomings. Nevertheless, I appreciate that some individuals, with what must be very different backgrounds and needs than my own, would benefit a great deal and derive tremendous satisfaction from getting a degree from UoP, probably because, as it clearly seems, it must be tediously difficult to do so.

I feel compelled to relate my own recent comparative experiences, however, regarding the enrollment process between UoP and CalState Northridge. The UoP experience was like dealing with a used car salesman and they absolutely, unequivocally, lied or shaded the truth so much as to lie to me in order to get me to enroll as quickly as possible and to submit applications for financial aid; this, despite my worries about having very bad credit which the enrollment counselor said was "no problem whatsoever" as it was entirely coming from the government and adults qualify for several times the amount that "kids" qualify for when going to school for the first time. These were only some of the mistruths and closing "squeezes" the enrollment counselor used to get me to give her a check for enrolling within 24 hours. I'm glad I waited 24 hours to mail in that check, in retrospect.

I have since gone to CalState at Northridge with my 60 or so transferable credits and asked what it would take to get enrolled and work my way to a bachelor's degree at their school. Here, I was engaged with an enrollment counselor who had very little to say until he had listened to a brief oral history, read my transcripts and solicited from me a statement about my desire for future work and education. He clearly laid out Finacial Aid facts that the UoP counseler did not even mention (such as having to pay off an old Perkins Loan before getting ANY financial aid from the government) and told me that I should go back home and put some real thought into what kind of time I would have to invest in classes while working full time. He stressed that it would not be easy and that the number of months or years it would take to finish a BA would be entirely up to me and could take years.

Long story short, if it's not too late already:
UoP was more than a bit deceptive and very rushed in their attempt to recruit me. The state school gave me the factual information that I needed to make an informed decision. I have heard the argument that all schools are really 'for profit', so why the difference in the recruiting technique?

I posted in another thread about my experience with UoP, so I won't go through all the details again, but my overall assessment of UoP is that, at the very least, their enrollment process is cheesy, engages in unethical practices as a systematic way of boosting enrollment and probably harms a good number of unsuspecting people who are trying to find a workable way to go back to school. It is definitely not a suitable educational environment, even for some very adaptable, intelligent people.

I'm no member of MENSA, my IQ is only about 120, but I'm certainly no idiot and I have an earnest desire to get back into school now that I can afford to do so at age 35. It took a lot for me to survive to this age without a college education and I'm glad that I have the opportunity to try again, even at this late date. I am very grateful to all of you who posted your frank and expositive comments--you helped me to avoid an experience that would been potentially harmful to me.

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#8 Consumer Comment

My experience, for what it's worth...

AUTHOR: Scott - (U.S.A.)

POSTED: Wednesday, November 10, 2004

I have read extensively through all of these complaints and rebuttals and, being fairly liberal-minded to begin with, I can see each side's argument, though I tend to favor one over the other.

I feel fortunate that I avoided getting enrolled at the last minute, thanks to warnings from a friend and the comments on this site from those of you who illustrated University of Phoenix's differences from traditional institutions as well as its other shortcomings. Nevertheless, I appreciate that some individuals, with what must be very different backgrounds and needs than my own, would benefit a great deal and derive tremendous satisfaction from getting a degree from UoP, probably because, as it clearly seems, it must be tediously difficult to do so.

I feel compelled to relate my own recent comparative experiences, however, regarding the enrollment process between UoP and CalState Northridge. The UoP experience was like dealing with a used car salesman and they absolutely, unequivocally, lied or shaded the truth so much as to lie to me in order to get me to enroll as quickly as possible and to submit applications for financial aid; this, despite my worries about having very bad credit which the enrollment counselor said was "no problem whatsoever" as it was entirely coming from the government and adults qualify for several times the amount that "kids" qualify for when going to school for the first time. These were only some of the mistruths and closing "squeezes" the enrollment counselor used to get me to give her a check for enrolling within 24 hours. I'm glad I waited 24 hours to mail in that check, in retrospect.

I have since gone to CalState at Northridge with my 60 or so transferable credits and asked what it would take to get enrolled and work my way to a bachelor's degree at their school. Here, I was engaged with an enrollment counselor who had very little to say until he had listened to a brief oral history, read my transcripts and solicited from me a statement about my desire for future work and education. He clearly laid out Finacial Aid facts that the UoP counseler did not even mention (such as having to pay off an old Perkins Loan before getting ANY financial aid from the government) and told me that I should go back home and put some real thought into what kind of time I would have to invest in classes while working full time. He stressed that it would not be easy and that the number of months or years it would take to finish a BA would be entirely up to me and could take years.

Long story short, if it's not too late already:
UoP was more than a bit deceptive and very rushed in their attempt to recruit me. The state school gave me the factual information that I needed to make an informed decision. I have heard the argument that all schools are really 'for profit', so why the difference in the recruiting technique?

I posted in another thread about my experience with UoP, so I won't go through all the details again, but my overall assessment of UoP is that, at the very least, their enrollment process is cheesy, engages in unethical practices as a systematic way of boosting enrollment and probably harms a good number of unsuspecting people who are trying to find a workable way to go back to school. It is definitely not a suitable educational environment, even for some very adaptable, intelligent people.

I'm no member of MENSA, my IQ is only about 120, but I'm certainly no idiot and I have an earnest desire to get back into school now that I can afford to do so at age 35. It took a lot for me to survive to this age without a college education and I'm glad that I have the opportunity to try again, even at this late date. I am very grateful to all of you who posted your frank and expositive comments--you helped me to avoid an experience that would been potentially harmful to me.

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#7 Consumer Comment

My experience, for what it's worth...

AUTHOR: Scott - (U.S.A.)

POSTED: Wednesday, November 10, 2004

I have read extensively through all of these complaints and rebuttals and, being fairly liberal-minded to begin with, I can see each side's argument, though I tend to favor one over the other.

I feel fortunate that I avoided getting enrolled at the last minute, thanks to warnings from a friend and the comments on this site from those of you who illustrated University of Phoenix's differences from traditional institutions as well as its other shortcomings. Nevertheless, I appreciate that some individuals, with what must be very different backgrounds and needs than my own, would benefit a great deal and derive tremendous satisfaction from getting a degree from UoP, probably because, as it clearly seems, it must be tediously difficult to do so.

I feel compelled to relate my own recent comparative experiences, however, regarding the enrollment process between UoP and CalState Northridge. The UoP experience was like dealing with a used car salesman and they absolutely, unequivocally, lied or shaded the truth so much as to lie to me in order to get me to enroll as quickly as possible and to submit applications for financial aid; this, despite my worries about having very bad credit which the enrollment counselor said was "no problem whatsoever" as it was entirely coming from the government and adults qualify for several times the amount that "kids" qualify for when going to school for the first time. These were only some of the mistruths and closing "squeezes" the enrollment counselor used to get me to give her a check for enrolling within 24 hours. I'm glad I waited 24 hours to mail in that check, in retrospect.

I have since gone to CalState at Northridge with my 60 or so transferable credits and asked what it would take to get enrolled and work my way to a bachelor's degree at their school. Here, I was engaged with an enrollment counselor who had very little to say until he had listened to a brief oral history, read my transcripts and solicited from me a statement about my desire for future work and education. He clearly laid out Finacial Aid facts that the UoP counseler did not even mention (such as having to pay off an old Perkins Loan before getting ANY financial aid from the government) and told me that I should go back home and put some real thought into what kind of time I would have to invest in classes while working full time. He stressed that it would not be easy and that the number of months or years it would take to finish a BA would be entirely up to me and could take years.

Long story short, if it's not too late already:
UoP was more than a bit deceptive and very rushed in their attempt to recruit me. The state school gave me the factual information that I needed to make an informed decision. I have heard the argument that all schools are really 'for profit', so why the difference in the recruiting technique?

I posted in another thread about my experience with UoP, so I won't go through all the details again, but my overall assessment of UoP is that, at the very least, their enrollment process is cheesy, engages in unethical practices as a systematic way of boosting enrollment and probably harms a good number of unsuspecting people who are trying to find a workable way to go back to school. It is definitely not a suitable educational environment, even for some very adaptable, intelligent people.

I'm no member of MENSA, my IQ is only about 120, but I'm certainly no idiot and I have an earnest desire to get back into school now that I can afford to do so at age 35. It took a lot for me to survive to this age without a college education and I'm glad that I have the opportunity to try again, even at this late date. I am very grateful to all of you who posted your frank and expositive comments--you helped me to avoid an experience that would been potentially harmful to me.

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#6 Consumer Comment

Response to Andrew

AUTHOR: Tim - (U.S.A.)

POSTED: Tuesday, November 09, 2004

Andrew, I have read the complaints. I have been a loyal reader for about two years now. What I addressed in my above rebuttal was a previous statement claiming that ALL of the UOP complaints were from students who were too lazy to do the work. Look through the complaints, all of them, and if you can substantiate that so much as ten percent of them are of the variety claimed to be the whole by the previous rebuttal, then I will concede. Good luck with that.

I prefer a civilized discussion based on the facts at hand, not unfounded asssumptions from a rebuttalist who fails to verify a catch-all statement based on what she hopes another person said. UOP students are heavily invested in the university, and as such rightfully come to its defense. But a defender that doesn't even take the time to figure out what he is defending himself against is of little use to his cause.

The UOP defenders HOPE that the complaints are from people who just couldn't hack it, because complaints rooted in laziness are easy to dismiss. And, as I have already stated, this report was just such a complaint. But it is BY NO MEANS representative of the substance of the scores of other complaints, which I have already summarized.

Making unfounded assumptions about what other people have said is one way to deprive your statements of any credence. A more effective way is to make unfounded assumptions about the people you are defending yourself against. In an effort to quickly dismiss my comments, you said: "Tim's rebuttal sounds like he also had a tough time at the University of Phoenix. As unfair as it seems to ... Tim ... life can be tough. It's even tougher on people who blame their problems on everyone else, and who take zero personal responsibility for themselves. Stop whining about it and work harder to fix it."

Since you insist upon speculating as to who or what I am, let me correct your erroneous assertions. I am not, nor have I ever been a UOP student. I graduated from a public university last year with a dual c*m laude B.A. I put myself through college by working full time and still graduated in four years, all the while raising three children. I am currently in my second year of law school, attending on a full tuition scholarship, in the top ten percent of my class, and am a writer for a highly respected legal journal. Anybody who has endured my current station in life will tell you that I am no stranger to the difficulties of academia.

Does it sound like I am blaming my problems on everyone else? If so, then I would question the critical thinking skills you purport to possess. Does it sound like I take zero responsibility for myself? I not only took enough responsibility for myself to get to where I am today, but I did so while also taking responsibility for three children who are dependent upon me for their well-being. Am I whining? No.

After reading dozens of complaints based on issues wholly separate from the difficulty of the coursework, I feel that is necessary to point out the flaw in the assertion that all of the UOP complaints are from people who were too lazy to do the work. Is there anything that I need to work harder to fix? Not that I know of.

Next time, don't assume facts not in evidence. Unsubstantiated statements show a lack of analytical skills and a disrespect for your fellow writers and readers.

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#5 Consumer Comment

Take the time to read the complaints yourself, University of Phoenix provided me with the opportunity to learn

AUTHOR: Andrew - (U.S.A.)

POSTED: Sunday, November 07, 2004

These rebuttals responded to a complaint against a good school. The University of Phoenix provided me with the opportunity to learn valuable technical, and critical thinking skills.

The person making the complaint did not agree with either the required time the online classes required, or the fact that "Team" grades were not "Individual" grades (hint: "Team" refers to a group effort as opposed to "Individual" effort). I feel empathy for Sarah's team members.

The University of Phoenix has administrative review procedures in place intended to correct the difficulties Sarah expressed. Every class and every instructor requires student feedback surveys. I've seen University of Phoenix provide refunds if the student made a verifiable complaint.

This complaint had nothing to do with having a bad meal (don't return to that restaurant), or failing to read a contract before making a bad purchase (be more careful next time).

Tim's rebuttal sounds like he also had a tough time at the University of Phoenix. As unfair as it seems to Sarah, Tim, and others like themselves, life can be tough. It's even tougher on people who blame their problems on everyone else, and who take zero personal responsibility for themselves.

Stop whining about it and work harder to fix it.

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#4 Consumer Comment

Take the time to read the complaints and you'll see how wrong you are

AUTHOR: Tim - (U.S.A.)

POSTED: Saturday, November 06, 2004

While this report was largely a "this school is too hard" complaint, the statement that MOST UOP complaints are such is plainly wrong. In fact, this is the only one that I could find. The majority of UOP comlpaints are administrative, such as deceptive billing, non-compliance with federal financial aid laws, non-transferability of credits in or out, deceptive recruitment practices, unresponsive administrators, etc.

The remainder, save for a small handful, are substantive complaints. These include poor education quality, instructor apathy, problems with the team model, outdated materials, technical problems, lack of prestige behind the degree, etc.

So when someone rebuts by saying that all or most of these reports are from people who expected a no-effort degree it makes me think that the rebuttalist has not actually read the complaints. And believe me there are plenty of these "you're just lazy" rebuttals. These rebuttals are not only baseless, they end up working against the people who post them. If you are unwilling to take the time to actually read what people are saying, then your assumptions as to what they said are nothing more than assumptions, and show a lack of integrity or willingness to provide a thoughtful rebuttal.

If your experience at UOP is positive then that is wonderful. Nobody, not even the people who had a bad experience, wants to see people throw away thousands of dollars on a lousy education. And I'm sure that there are thousands of satisfied current and former UOP students, perhaps even outnumbering the disgruntled. But ask yourself this: if you have a nice meal at a restaurant, do you then tell a friend that had a bad meal that he must be lying? Do you tell him "that's how the world works, get used to it"? If your friend buys a computer with a "no return" policy that turns out to be a piece of junk, do you dismiss the ripoff simply because he didn't read the contract?

I would hope that you answered "no" to these questions. Why should this issue be any different? In fact, with the importance of receiving a quality education, the need for quality instructors and administrators to support that education, and the super high cost of a UOP degree, shouldn't these complaints receive the utmost of attention?

Sure, this complaint was that the work was too hard, and our reporter won't find much sympathy in that regard. But don't be so quick to dismiss the whole lot of UOP complaints.

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#3 Consumer Comment

University of Phoenix Online - Education Opportunity Not Ripoff Scam

AUTHOR: Andrew - (U.S.A.)

POSTED: Saturday, November 06, 2004

I am a graduate of the University of Phoenix. I am now taking online classes for my Master'[s Degree.
The University of Phoenix offers a college education to people who are willing to work for it. The hard work I put into it only made the satisfaction of graduating sweeter. The University of Phoenix prepared me for a successful career, and given me the opportunity to attend Graduate School.
I know students like Sarah who want everything given to them without willing to work for it. Too bad Sarah! Your parents should have taught you that if you want something bad enough, and are willing to work hard enough for it, you will earn it.

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#2 Consumer Comment

University of Phoenix Online--A+++ ..online learning isn't for everyone, but that doesn't mean that it's a scam or a rip off

AUTHOR: Jessie - (U.S.A.)

POSTED: Friday, November 05, 2004

Sarah, you seem to have a problem with school in general. What college or university do you think you are going to be able to attend that you do not or will not have to dedicate a lot of time to studying and reading and completing papers and assignments to learn and to earn your degree??

I attend UoP and am very satisfied with the work load, learning teams, and what and the way I am learning. I have to agree with Melissa, I am learning much better then I ever did going to a traditional college.

I too work a full-time job, have four children, am married, and have plenty of other activities going on other than school and somehow I have managed to make time for school with, so far, nothing but A's!!

As far as the learning teams go, at first I was a bit hesitant about them; however, as I became accustomed to them, I quickly learned the importance of the learning teams. It's "real" life, these days businesses/companies are forming teams to complete successful business tranactions and job duties and so on.

I have read several of the rip off complaints about UoP and most seem to be from students (shall I say, so-called-students)who want to get their degrees, not earn them. Ever heard of "Nothing Good Comes Easy"?

What's wrong with people these days?; they just expect things to land flat in there lap without lifting a finger!! To me attending UoP is much easier than having to actually physically go to class. I can log into class in my PJs at home, my down time at work, and on the weekends. I've even had team meetings at home through instant messanger.

Obviously, online learning isn't for everyone, but that doesn't mean that it's a scam or a rip off. It simply means that you are not compatible with this type of learning, nothing wrong with that. However, if you expect to earn a degree without actually working or studying, then I'm sorry to tell, it ain't gonna happen!!!

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#1 Consumer Comment

I am a current UOP student and I am offended by the comments of an unmotivated flunky about my school.

AUTHOR: Melissa - (U.S.A.)

POSTED: Friday, October 08, 2004

To be honest, I have learned more in this setting than when I went to a live classroom environment to do my undergraduate degree just 3 years ago.

College is all about effort. You get out of it what you are willing to put into it. I work 50 hours a week, have 2 teenage children, lots of activities outside of work and school and have still managed to maintain a 4.0 GPA in an MBA program. On average, a student with UOP spends half the time working on assignments as a dedicated full-time college student would spend attending classes in a live classroom environment. I remember sitting up until 2 or 3 am trying to finish research or typing papers or studying for information regurgitating exams in my undergraduate studies. A full-time student in a live campus setting spends 8 hours per week minimum just sitting in class. Now, I spend maybe 3 hours reading through assignments, classmate discussions, which Sarah from Alabama refers to as "spam", and replying to them. The classmate posts and replies are the same as participating in a live classroom lecture and discussion. Calling a classmates responses "spam" is comparible to ignoring a class discussion or disrespecting a classmate by telling them to shut up during a discussion.

As for the learning teams, what job can we have where we totally are independent, do not report to anyone about anything and do not rely upon another person to do their share? I cannot think of anything other than UNEMPLOYED! The learning team is real world. At work, there will always be the one person who does not do their part, who comes in late, leaves early and does not pull their weight. When it becomes a problem, the supervisor steps in and assesses the situation, making a judgment accordingly. Someone picks up the slack along the way for that person. The same scenario plays out in a UOP learning team. Sometimes, team members are all great and work together well. Sometimes, there is a person who does not do all they should. I have experienced both and have learned self-management skills to maintain high grades anyway. Instructors have the ability to assign different grades for different team member participation. I saw that happen in my most recent team. One member did not participate in 2 of the 5 assignments. She was docked points while the rest of us received full points.

As for the comments about instructors, UOP instructors must meet the qualifications prescribed by the accredition commision in the Arizona region. They are typically the same in every region. This complainer states her instructor had only a BS. She was apparently in an associate program or a remediation course because only a bachelor's degree is required. In all bachelor's programs, a master's degree is required, while a doctorate is required for master's programs.

I love the flexibility of being able to "go to class" early morning before work, during my down time at work or on lunch breaks and in the evenings when I choose. My experience is nothing like what this slacker describes at all. I imagine she is one of the folks you can run into that is not a team player, would rather complain about a problem than find a solution, rarely shows up for class and expects a free hand out!

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