University of the People Shai Reshef Took my application processing fee and ran Pasadena California

I was interested in attending University of the People since hearing about it a few months ago and finally decided to give it a shot since just one year of "regular" college set me back 30k in student loans. I sent my first email asking about transferring my credits about 3 months ago, got an automatic response saying they were getting higher than normal email traffic and please be patient; well I never received an email back all these months later.

Despite that fact I figured I could just start taking classes and I'd figure that part out later so I made my application and paid the $60 and waited for an email confirming my account and giving my my login info. I waited a full day and got an email saying due to a technical glitch my application wasn't proccessed and to try again but don't pay, just send an email saying I finished the application again. So I did that and then waited another day to get the same email this time also telling me to send the PayPal receipt which I did. This was the last contact I ever got from this organization, this was a MONTH ago.

So I'm short $60 with no information about what happened and nobody to talk to. I've sent mutiple emails and called and zero response. I understand they're a volunteer organization but if you're going to take my money then you need to put some priorty on me and get me to the point where I can actually take the classes. I've been left hung out to dry for a month and that is why I'm filing this report, to hopefully get some contact back.

If you're thinking about this a school I'd highly reccomend you wait until they figure out how to solve these high priorty issues within a reasonable amount of time.