Complaint Review: University of the People - Pasadena California
University of the People Shai Reshef Took my application processing fee and ran Pasadena California
*UPDATE Employee: re. University of the People - problem with your application
*Consumer Comment: Maybe
I was interested in attending University of the People since hearing about it a few months ago and finally decided to give it a shot since just one year of "regular" college set me back 30k in student loans. I sent my first email asking about transferring my credits about 3 months ago, got an automatic response saying they were getting higher than normal email traffic and please be patient; well I never received an email back all these months later.
Despite that fact I figured I could just start taking classes and I'd figure that part out later so I made my application and paid the $60 and waited for an email confirming my account and giving my my login info. I waited a full day and got an email saying due to a technical glitch my application wasn't proccessed and to try again but don't pay, just send an email saying I finished the application again. So I did that and then waited another day to get the same email this time also telling me to send the PayPal receipt which I did. This was the last contact I ever got from this organization, this was a MONTH ago.
So I'm short $60 with no information about what happened and nobody to talk to. I've sent mutiple emails and called and zero response. I understand they're a volunteer organization but if you're going to take my money then you need to put some priorty on me and get me to the point where I can actually take the classes. I've been left hung out to dry for a month and that is why I'm filing this report, to hopefully get some contact back.
If you're thinking about this a school I'd highly reccomend you wait until they figure out how to solve these high priorty issues within a reasonable amount of time.
This report was posted on Ripoff Report on 07/06/2018 06:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/university-of-the-people/pasadena-california-91101/university-of-the-people-shai-reshef-took-my-application-processing-fee-and-ran-pasadena-c-1450588. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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