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Report: #389382

Complaint Review: US Bank - Grove City Ohio

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  • Reported By: grove city Ohio
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  • US Bank Grove City, Ohio U.S.A.

US Bank Thieves Bank error in their favor. Grove City Ohio

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I was using atm took out 80 dollars. The 80 dollars got posted twice in my account. So I call my bank speak to bank manager and tell her (amy the theif) she tells me to come in one monday and fill out a report. By monday that 80 dollars racked me up 247 dollars in fees and charges.

Monday I go to see ( amy the thief ) and she tells me they will put 80 dollars back pending the atm audit. But not fees. Now like most people I have some auto payments I set up and such. But 240 dollars just missing out of your budget when raising five kids really hurts needless to say alot more stuff bounced even after I asked her to freeze account because of schedule payments for ach withdraw. Never her from her for a while so i called the 800 number and talk to fraud division and unlike previous guy i thought they were very responsive. After her research she determined i was due a refund for all the fees I encrued for the entire time (mind you this has been 3 months). Any way the nice lady on 800 line refunded me 10 nsf fees and said to goto the branch to get the rest. I thought wow they are gonna give me back what they took. But then I go in to see amy who recognises that I have spoke to 800 knows the have returned fees to me see the notes that I am to get more, then starts to skold me like a child telling me i knew I was negative it was my job to cover the nsf I incured for a atm area and I should understand that. She was rude and curt and refused to do what the notes from fraud said. She finally after a hour of chastising me like it was my fault they took my money when it clearly wasnt, she told me half and made sure I knew she didnt even want to do that (amy the theif only gave me half of what there corperate office told me to get).

I called and complain on her to no avail. I still bank at US bank but I will never ever talk with her or even agknowledge her. As for the managers of US Bank I hope you all suffer the same slow death as national city banks. You are truly fleecing america to line you pockets.

Ed
grove city, Ohio
U.S.A.

This report was posted on Ripoff Report on 11/09/2008 08:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/us-bank/grove-city-ohio-43123/us-bank-thieves-bank-error-in-their-favor-grove-city-ohio-389382. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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