Report: #293050

Complaint Review: US Bank

  • Submitted: Wed, December 19, 2007
  • Updated: Wed, December 19, 2007
  • Reported By: Woodland Hills California
  • US Bank
    23381 Mulholland Dr., Woodland Hills, CA 91364
  • Phone: 818-876-8601
  • Web:
  • Category: Banks

US Bank Teller Stole My Bank Card Woodland Hills California

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First, upon visiting a US Bank branch, I was provided with incorrect information about my available balance, and pending authorizations. Then, that same day following a banking transaction, a US Bank teller neglected to return my ATM card. Later in the day, after the bank branch had closed, I realized that the teller had provided me with incorrect information about my available balance and had neglected to give me back my ATM card, thereby preventing me from making a deposit to cover an ATM purchase in the miniscule amount of $6.31. The following day in checking my banking statement online, I noticed that my account was in overdraft status of $6.31, but no overdraft fees had been charged to my account. Immediately, I called the bank branch and spoke to the teller who had neglected to give me back my ATM card the day before, and she confirmed that she did have my card in her possession. I explained to her that my account had gone into overdraft status, as the result of being provided with incorrect information the day before about my available balance, and because she had not given me back my ATM card to enable me to make a deposit. The teller assured me that she would reverse any overdraft fees that may occur as the result, but she did not, and the bank branch manager and regional manager have refused to do so as well. As the result, US Bank has since then charged me $176.00 in overdraft fees, and continues charging a fee of $7.00 per day, and $21 per week, which I refuse to pay. US Bank is the ABSOLUTE WORST CRIMINALS in the banking business.

Woodland Hills, California

This report was posted on Ripoff Report on 12/19/2007 06:37 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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