Complaint Review: US Coachway inc - New York New York
US Coachway inc Old, unsafe vehicle and lied in contract New York New York
We rented a bus for a day trip to New York. My salesperson never got back to me when I had pertinent questions about trip. I was told quote included tip for driver then found out it did not from driver so everyone chipped in unwillingly because our bus was awful. Bathroom had no water or hand sanitizer or lights and smelled horrible! People were actually getting nauseous in back of bus. Toilet didn’t flush. Headlights were so dim driver couldn’t see and water was running down inside of windshield as well as inspection sticker was masking taped on. Driver almost hit two cars he couldn’t see. Wheels in back we’re making noise as though they were going to fall off. Bus was dirty and very old not what we expected when we paid so much. Driver said a different driver drove the bus down that morning from New York to Boston then to New Bedford for our trip. Our driver didn’t know this bus. Tv/DVD’s player speakers only worked if you hit a bump. 4 1/2 hour trip reading lips on movie. Just a horrible experience will never use them again.
This report was posted on Ripoff Report on 12/10/2017 05:11 AM and is a permanent record located here: https://www.ripoffreport.com/reports/us-coachway-inc/new-york-new-york/us-coachway-inc-old-unsafe-vehicle-and-lied-in-contract-new-york-new-york-1416051. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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