USAA Financial Meltdown Potential for consumers with delinquent accounts San Antonio Texas

First of all, USAA is a bank, not a charity. Nobody has to allow you access to the website if you can't pay your bills on time. Second, you can just as easily pick up a phone and pay your bills as well as get your online access back. There are so many different options available that I'm not even going to type anymore.

The company who was running it went out of business. Sunwest Bank in OC used the same company at the same time as USAA. So that isn't USAA's fault.

But I can understand your frustration since their alternative is to deposit from home on the website. Like another poster mentioned, have you talked to a supervisor?

You can always mail a deposit/payment in via USPS. You can overnight a deposit to the address on the prepaid mailing envelopes....

First there is no right that you must have ON-LINE access so if they want to discontinue that they have a right and you really can't claim a "RipOff" because you are delinquent.

There is something else you need to check on. A lot of banks are now adding a provision known as the "Right to Offset" on the account agreements. What this basically says is that if you become delinquent in one of your accounts, they have the authority to withdraw funds from your other accounts to cover it. If USAA has this provision and you don't want to be surprised you may want to remove your money from the good accounts or get the delinquent account paid off ASAP.

You don't mention but have you contacted the company and tried to resolve this? I know that if you request a supervisor you'll get sent to escalations and they'll work with you. Please remember the Member service reps can only do so much.

If you fall into deliquency, as far as I'm concerned you really have no reason to go to a website and complain.

If you owe money to any company, expect extreme tactics I can say that owing money to USAA is better then anyother company because they aren't Loan Sharks who try to take you under.