Complaint Review: USPS
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I have shipped many thousands of boxes all over the world through the post office and have been mostly satisfied untill lately. I often use Priority and I have had three shipments this week that were delayed (one still not delivered).
The USPS website advertise either 2 or 3 day shipping on Priority and even gives you a "Sceduled" delivery date (I am loking at the page now and have a copy below). Nowhere does it say "estimated" or let you know that this serice may take much longer and that there is no gaurantee.
I spoke with the USPS today and was told that "scheduled" means "estimated" and that there is no gaurantee of any kind on priority mail. That's fine if you advertise it that way. It's deceptive if you advertise a service as "2-Day" and give a "scheduled" delivery date and don't mention that in USPS world "scheduled" means "estimated" because in the rest of the world "scheduled" has a much more definate meaning. [continued below]....
What they ae doing is deceptive and they just need to let customers know what they ae really paying more for and often you ae not geting anything for your extra money. I also ship a lot of packages first class (interanational and in the US) and I find that service often gets there as fast as Priority.
If any other business operated in this deceptive manner they would soon go broke and be out out of business. OOPS, wait a minute I just described the USPS!
|Products||Scheduled Delivery Day||Post Office Price||Online Price|
|Sat, Jan 18||$16.85||$15.30|
This report was posted on Ripoff Report on 01/16/2014 04:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/usps/washington-dc-dist-of-columbia/usps-priority-mail-is-deceptive-a-ripoff-and-a-scam-post-office-usps-priority-mail-wash-1116141. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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