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Report: #1397734

Complaint Review: Valencia BMW - Valencia California

  • Submitted:
  • Updated:
  • Reported By: Twinkie — Santa Clarita California USA
  • Author Not Confirmed What's this?
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  • Valencia BMW Valencia , California USA

Valencia BMW Robert and service manager Andy Customer Valencia California **Author of this Report is NOT CONFIRMED**

*General Comment: You lack pertinent information in order to justify your rant.

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  "xxxx Valencia BMW Service!!! " First of all, I took it in for service, I told them my BMW i3 had a check engine light on, the battery isn't getting enough charge so look at it. They supposedly changes some thing took 5 days to return my car, only to find out from my mechanic said, nothing's been fixed just reset my computer. Screw that service manager at Valencia. He's a idiot. I don't even know why people like him exist! Screw Robert too. Can't handle customers why are they even working there!!! I went in this morning to tell them the engine light is on again! xxxxxx front desk xxxxxxx, just puts me on hold for two hours. Andy's xxxxxxx had to go call my insurance to make sure I have insurance to get a loaner car. (((REDACTED)))maybe I could actually had my car fixed the RIGHT way. I was so sick of his favorite quote " I'm trying to help" which is xxxxxxxx, everytime I heard that crap I would of been rich. I finally had enough of their lies and said, "xxxx off" funny thing is the xxxxxxx called me back to tell me to go to a different dealership dipshit didn't listen when I said that xxxx the first time. What a moron. With a xxxxxx job for the rest of he's ugly xxx life. (((REDACTED))). I'm NEVER going there again I advise everyone to go to Glendale BMW they have Excellent service team and managers.

This report was posted on Ripoff Report on 09/03/2017 09:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/valencia-bmw/valencia-california-91384/valencia-bmw-robert-and-service-manager-andy-customer-valencia-california-author-of-thi-1397734. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

You lack pertinent information in order to justify your rant.

AUTHOR: GotMegood - (USA)

POSTED: Monday, September 04, 2017

 Did they test the charging system? If so, was there and explanation as to why they only reset the ECM? There isn't a repair facility one in existence that tries to not make repairs. Some more forthright than others. If I were to base the validity of your post on spelling and punctuation alone, I would have to dissmiss it as just someone whom has too much spare time yet, didn't take the time to proof read. If this dealership so damaging to your psyche then you most definitely would made the effort to get the message across.

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