Verizon wireless The old "Switch-a-roo" Acworth Georgia

 It's common, all over the web, complaints about Verizon changing plans in mid-stream.  My "unlimited" now has certain minute limits, that I haven't reached for 15 years, but now seem to go over easily.  When you walk into a store they can't answer the questions, but instead ask you to call a number where they can answer very little.  All the while they are drooling to sell me something else, it's like being on the beach in Mexico. Twice I have called about how unlimited texts are now over the limit, two V-people could not answer why this happens.  They seem as perplexed as I do.  I have written to the Ohio Attorney General and one of their reps is supposed to contact me concerning this. 

Right now, I want out of the contract from hell.  We all know how this will end, there will be a class action suit and the lawyers will get their fees and then I'll get $1.29 credit on my bill. UGH