Report: #1391938

Complaint Review: VERIZON WIRELESS

  • Submitted: Fri, August 11, 2017
  • Updated: Fri, August 11, 2017
  • Reported By: Alvaro — Lakeworth Florida USA
    1770 N Congress Ave Boynton Beach, FL 33426
    Boynton Beach, Florida

VERIZON WIRELESS I cancelled my contract 12/16 they are still changing $120 a month for a number or line i never had. Boynton Beach Florida

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 I cancelled my contract with Verizon after 2 years 3 months. I had 4 lines and one iPad account December 2016. In March i noticed i was still being charged $120.00 and taken automatically from my credit card account every month after i had transferred all my lines. I tried to call but if you are no longer in their network it's almost impossible to contact anyone. I went to the store i bought the ipad at. The manager there confirmed that this was a mistake on their part and it would take 4-6 weeks to resolve and get a refund. I returned to the store 6 weeks later to get an update. The manager was out and the gentleman that assisted me told me he would let him know and he would contact me. After a few days i sent the manager an email to which i have had no respose to. It is now August and i have been charged $960.00 for an account they created on my account by mistake of which no device has ever been attached to. I need this resolved since it is affecting my family budget.

This report was posted on Ripoff Report on 08/11/2017 02:10 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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