Complaint Review: Verizon Wireless - Brookfield Connecticut
- Verizon Wireless www.verizonwireless.com Brookfield, Connecticut U.S.A.
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- Category: Cellular Phone Companies
Verizon Wireless ripoff, dishonest, misleading Brookfield Connecticut
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Verizon Wireless, has 2 incidents recently causing me to terminate service. First, my old cellphone died, I asked for a Motorolla, I was sold something that loked like one, but was a LG. I complained about performance w/ no resolve. After many calls, I asked to split the difference of a new phone, reguest was denied. (I spent $200+ on LG). I cancelled service, they were almost proud of this. Received a call a month later asking if I wanted to reactivate ? Second, incident was to move a single phone (with contract expiration only 3 months away to) out of a master plan, and into it's own.
Change billing address. Was told that this would not restart a contract. Took 2 mos, they restarted contract! Called and was told that I was not told this. I stated I had a certain number of days to cancel a new contract, and they asked if I had anything that said so! They played cat and mouse, trying to prevent me from terminating. They even tried to get me to admit that I understood that there would be a termination fee. I said I understand there is IF I actually signed for a new contract, she noted on account I agreed to Termination! These people will do anything to lock you in! Don't trust!
Mike
Danbury, Connecticut
This report was posted on Ripoff Report on 11/21/2002 10:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/verizon-wireless/brookfield-connecticut/verizon-wireless-ripoff-dishonest-misleading-brookfield-connecticut-35888. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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