Report: #1351719

Complaint Review: Verizon Wireless

  • Submitted: Tue, January 24, 2017
  • Updated: Tue, January 24, 2017
  • Reported By: Fran — New Milford New Jersey USA
  • Verizon Wireless


Verizon Wireless Verizon Wireless charging for advance fees after I cancelled service. Now in collection Nationwide

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I cancelled my Verizon Wireless service on 3/20/2015. I paid the final bill, but I deducted charges for advance monthly service fees after the 20th. Verizon continued to bill me, even-though I sent numerous reconciliations. They sent my account to a collection agency that made no effort to receoncile the account and I continue to get letters today. In addition, I have asked numerous times for the detail to back up the balance they say is due but all I get is a summary. It appears that Verizon is aware of the advance charges, but doesn't want me to know it, so they just keep sending letters.

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