Report: #1206590

Complaint Review: vinted.com - Palo Alto California

  • Submitted:
  • Updated:
  • Reported By: Kathy — Fairfax West Virginia
  • vinted.com
    600 Hansen Way
    Palo Alto, California

vinted.com Ripped Me off of paying My $ back for an item not received and refuses to settle this. Palo Alto California

Show customers why they should trust your business over your competitors...

Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Used a on-line consignment shop called Poshmark.com before Christmas to purchase a few gifts cheaper than buying them in a store. Poshmarks rules are that if You do not complain within 3 days of receiving the package You are out of luck to ship the product back to the seller and be credited after they ask for pictures (8) to prove it. 2 items were Coach items, a small purse and an umbrella about $120 total. I have yet to get to a Coach store in My town for authenticity so it's too late for that.

I was sick during the time I received the 2 items and never made it to the Coach store in town within the 3 day limit. Poshmarks policy is that the sellers are NOT permitted to sell unauthentic anything (purses, jewelry, etc) and I do not think the both items are authentic but its too late to complain because the 3 days were up.

In January I purchased 3 more things. One was a KVZ Zebra purse ($15 + S&H) which was supposed to come in black in white. It came in black and yellow. I sent in pictures immediately on the day I received it, 4 total. Then they email Me and tell Me to take more pictures in better lighting so go outside. I did. I took them on My white wicker patio set. It was obvious it was black and yellowed. They told Me they cant give Me My money back because they dont think its a "Not as pictured" item that the seller posted on-line.

They said they would give Me the amount paid in Poshmark credits and for Me to basically "Eat" the S&H amount I paid. I didnt want to purchase anything else, but had no choice. I therefore purchased 3 VS Dogs for a collection that this seller said they were in perfect condition. They arrived with a sharpie pen across the tag of the dog, called the tush tag. I took pictures immediately and sent them to Poshmark. The seller kept bugging Me to approve the sale so She could get Her money. Finally Poshmark sent Her an email that they are being returned because of damage.

She blamed Me that I damaged them. Poshmark emails You a return S&H label to send them back so if You are unfortunate not to have a printer You are out of luck again. I finally did receive that $20 refund back after Poshmark tells You if will be in Your bank account unless Your bank doesnt post it until the next billing cycle. Always excuses.

The girl who sold them to Me bashed My name in Her profile with a "Seller Beware" and said I am a liar and not to sell to Me. I reported this to Poshmark. They sent Her an email explaining that VS Dogs are against policy rules to sell (They have over 400 VS Dogs still on the website being sold). The girl then sent me a message saying Her Dad was a Lawyer and I would be hearing from an Attorney because She kept My name and address. So now I am threatened.

The site is supposed to be a Womans clothing and accessories store. It now sells Mens used clothing, Mens used underwear, Mens used sneakers, Childrens used clothing and shoes, and babies used clothing and toys. They sell books, cell phones, curling irons, blow dryers, Perfume, lotions and nail polishes (also against policy but over 200 sellers are still on there selling), car stereos, wall pictures, sheets, You name it they sell it. The worst item was Always Maxi-pads unopened. My mouth dropped when I saw a seller post this.

They continue to sell used bras, used swim suits, used make-up and those are a big no-no according to their policy, but sellers are getting away with it.

Now, here is the Most upsetting thing that Poshmark does nothing about. There is a seller on their site named: pashapassions

This seller is selling "Real Fur Coats, Vests, and Hats. She has $183,972.00 worth of Rabbit, Mink, Saga Fox, Raccoon, Lambskin, Persian Lamb, Sheepskin, Tibet Sheep. I belong to Peta. This should not be on a Womans Clothing and Accessories website in My opinion. There are actual sellers, approx one out of every ten, who do follow the rules. This seller said 4 of Her fur coats were actual Host Picks as well which means the Company picks out something from what You're selling for others to purchase.

She has sold to 3 people so far and it looks like She posted all of these Fur Coats back in May of last year. This is cruelty to animals and I am Appalled!!! Obviously with everything else they are selling now that I listed above, no employee is doing their jobs to help prevent scammers, and people who are selling things and getting away with it that are not allowed on the site, now including dead animals!

I realize this is a very big money making company, therefore, now that they have so many sellers, they are not selling what they claim to sell: Womens fashions and accessories. I would think a $6,000.00 Fur Coat and over $183,000.00 worth of poor dead animals being sold on there would stop. There have been a few others selling Fur Coats, but maybe a handful, not 165 different real Fur Coats, vests, and hats. 

So besides being treated with no respect from their representatives to the poor people like Myself when they told Me they would not re-imburse Me My $4.95 S&H, they are raking in 20% of what is being sold for each item listed. This Company needs to be under investigation and closed down.

I don't know if this report will help, but the American people should be forewarned about this out-of-control Company with scammers, bad Customer Service Associates, and people "Allowed" To sell dead animals.....


This report was posted on Ripoff Report on 02/04/2015 03:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vintedcom/palo-alto-california-94304/vintedcom-ripped-me-off-of-paying-my-back-for-an-item-not-received-and-refuses-to-sett-1206590. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!