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Report: #1422865

Complaint Review: VIP Membership - Internet

  • Submitted:
  • Updated:
  • Reported By: Brian — Chicago Illinois United States
  • Author Confirmed What's this?
  • Why?
  • VIP Membership Internet United States

VIP Membership Signed me up for recurring membership charges Internet

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I ordered a backpack which as of this date haven’t received it yet and they originally said it would ship within a few weeks. When I got the confirmation email it said it could ship in 8 weeks which was way to late for my upcoming trip. In their email they said to respond to the email to cancel the order within 24 hours which I did within a hour. Than I received an email saying my order had shipped so I called to see what was going on and the guy on the phone said I had to cancel by calling them. I told him that’s not what the email said but he didn’t care what the email said I needed to call to cancel the order. He said I could just refuse the package when it is delivered but that is impossible since they ship USPO and the box will be left at my door. Then I noticed a second email where they enrolled me into a monthly recurring charge of $6.98 a month to get free shipping on future purchases. Which I just called and canceled but if I didn’t see this email and scroll all the way to the bottom I would have been charged the monthly fee. They also have deceptive advertising it is BOGO but the math doesn’t work one backpack cost $79.00 two backpacks cost $105.00 so it’s buy one get the second one at a discount. Too much funny stuff with this company I would stay away!

This report was posted on Ripoff Report on 01/13/2018 04:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vip-membership/internet/vip-membership-signed-me-up-for-recurring-membership-charges-internet-1422865. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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