Report: #1379568

Complaint Review: VIP Tires & Service - Gorham Maine

  • Submitted: Fri, June 16, 2017
  • Updated: Fri, June 16, 2017
  • Reported By: Deborah — Buxton Maine USA
  • VIP Tires & Service - Gorham Maine
    14 County Rd.
    Gorham, Maine

VIP Tires & Service - Gorham Maine Fraud By Deception Gorham Maine

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On 6/9/17, I took my car to VIP for a vehicle inspection. I was told in order to pass inspection I would need rear shocks, my fuel line was leaking and needed replaced and brake hose/lines replaced.  Cost - $452.  I took my car to two other certified technicians, both agreed my rear shocks needed to be replaced, but found nothing wrong with my brake hose/lines or fuel line.  Cost to replace shocks...$180.00. When I brought this to the VIP Managers ( Ben Krauter) attention, he attempted to deny any wrong doing saying "it's a matter of opinion".  I quickly responded saying "my brake line is either leaking or it is not, there is no opinion in question".

I have been going to this location for many years and have spent thousands of dollars in repairs, which I now feel may have been unnecessary.  Shame on you VIP Tires & Service for scamming a 60 year old woman.

I intend to report to the BBB, and the Maine State Police in hopes of having their Inspection Certification revoked.

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