Complaint Review: Vizio - Internet
- Vizio Internet United States of America
- Phone:
- Web: www.vizio.com
- Category: Computer Manufactures
Vizio No warranty support, Internet
*Consumer Comment: Of course
*Consumer Comment: Here's a thought....try asking the gift giver where it came from......
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I received a Vizio vtab1008 as a gift in April 2012, it is currently September 2012 In the beginning of the month the device stopped booting and displayed only a white screen, a few days later it would not turn on.
I called Vizio tech support, gave them all the device information serial number etc, and they told me they could not honor the warranty unless I could provide the name of the store it was purchased from, which i explained I did not know because it was a gift. They told me there was nothing they could do.
Now i'm stuck with a non working tablet, that the manufacturer, won't repair/replace because I can't tell them what store it came from. Their lack of customer service has lost them a customer forever. Vizio Case # 2776282
This report was posted on Ripoff Report on 09/22/2012 10:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vizio/internet/vizio-no-warranty-support-internet-945130. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
Of course
AUTHOR: Ramjet - (U.S.A.)
SUBMITTED: Saturday, September 22, 2012
Yes, they just want to make sure it was purchased from an authorized dealer. A perfectly reasonable request. That's why most stores have gift receipts.
#1 Consumer Comment
Here's a thought....try asking the gift giver where it came from......
AUTHOR: Ken - (USA)
SUBMITTED: Saturday, September 22, 2012
Is there some reason you can't ask?
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