Vonage ripoff dishonest did not do what they said they would do fraudulent Edison New Jersey

Subscribed to vonage on or about 6/8/06, was told by representative they would cancel my current phone provider. I was told I could keep my current phone #.

On or about 7/10/06, I realized vonage had not canceled my current provider and had given me a new phone # without notifying me of this occurrence.

I was told vonage uses a 3rd party to cancel current providers but they were never able to reach my provider(verizon).

When I decided to cancel on 7/10/06, I was not given an authorization # to return their adapter but was told to keep it, they charged me over $159.00.

Veronica
lanham, Maryland
U.S.A.