Report: #187881

Complaint Review: VONAGE

  • Submitted: Fri, April 21, 2006
  • Updated: Fri, April 21, 2006
  • Reported By: MIAMI Florida


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It will seem hard to believe but trust me, VONAGE is a RIP-OFF. My latest trouble with them came several months after I had finally cancelled my service with them (and paying outrageous cancellation fees to cancel a bad service). Well, long after I had cancelled my service a friend of mine (very stubborn) decided he wanted to open an account with VONGAE, although I tried my best to convince him otherwise. I offered to give him my adapter (LINKSYS-RT31P2), which was only taking up space at home and bringing back bad memories. To my surprise and dismay, VONAGE did not allow him to activate the service with that equipment. They said that since it had already been activated by someone else in the past it could no longer be used. In other words, when you buy a unit from them it comes blocked so that it cannot be used with any other provider other than VONAGE, and now I find out it can't even be used with VONAGE itself, as is the case here. They sell you a useless piece of equipment for any purposes, either with them or anyone else. I was never told that this was a disposable item that I was buying, that it could be activated only once and that after that it would be garbage. I am sure this would do a really good class action law suit.

MIAMI, Florida

This report was posted on Ripoff Report on 04/21/2006 11:59 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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