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Report: #1484823

Complaint Review: VRBO-Beane rental - Big Island Hawaii

  • Submitted:
  • Updated:
  • Reported By: Blue Sky — phoenix az United States
  • Author Confirmed What's this?
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  • VRBO-Beane rental Wai Ula Ula Unit I-101 Hapuna Beach Big Island, Hawaii United States

VRBO-Beane rental Wai Ula Ula Unit I-101 Hapuna Beach Big Island Hawaii Kailua Kona HI VRBO - Beane Rental property dispute Big Island Hawaii

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Warning-Rental owner Molly Beane - Hapuna Beach Big Island Hawaii treated our family extremely poorly. 2018 Kona volcanic eruption-due to natural disaster and family medical health issues, we formally requested in writing a refund but were denied. As well as subsequent attempt to coordinate and alternative stay period. Owner Beane initially agreed to be accommodating due to medical health issues but unilaterally withdrew documented commitment.

As a family, we feel we have been defrauded by this rental/VRBO, who took advantage of documented natural disaster. Worse part, we never stayed one day and this rental took entire rental fee as well as 100% refundable security deposit (approximately $5K)

VRBO initially informed they would assist as we were justified with natural disaster,  but all they did was provide run around with no resolution…

Beware! Beware! Beware!!!

This report was posted on Ripoff Report on 09/10/2019 11:11 PM and is a permanent record located here: https://www.ripoffreport.com/report/vrbobeane-rental/big-island-hawaii-wai-ula-i-1484823. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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