Complaint Review: Wal-Mart's - Douglas Goodyear - Nationwide
- Wal-Mart's - Douglas Goodyear www.walmart.com Nationwide U.S.A.
- Category: Auto Tire shops
Wal-Mart's - Douglas Goodyear Xtra-Trac Tires Douglas (Goodyear) Xtra-Trac Tires Are Poorest Quality Economy Tires Nationwide
*General Comment: Douglas Xtra Trac tires
*UPDATE Employee ..inside information: Tire Issue
*Consumer Comment: duglas tires
*Consumer Suggestion: There cheap
*Consumer Comment: Douglas trac II
*Consumer Suggestion: The problem is Wal-Mart...NOT GOODYEAR
*UPDATE EX-employee responds: Wal Mart does have some technicians....
*Consumer Suggestion: STOP buying "cheap" tires!! And...There are NO "service technicians" at Wal-Mart!!
I purchased a new Ford Focus and have been the sole owner since 2001. I have also used Wal-Mart for my tires since the cars purchase. However in the last few years, in my opinion, the tires have been of a low quality and have been unreliable and unsafe.
On January 26, 2007 I purchased 4 Douglas Xtra-Trac P185/65R14 tires. I had them installed; I also purchased the road hazard and lifetime balance and rotation. The tire wore evenly and still has plenty of tread on them.
However in Feb/March of 2008 the car developed a violent shake. We pulled the car over and found a large bulge in the tire. We took the car to Wal-mart and they replaced the tire giving us a $13.00 pro-rated credit for the unused portion of the 45000 mile tire. On September 2008, The car again developed a similar violent shake again, however we could not find the cause, nor could the Wal-mart service technician (who did not drive the car; he just visually inspected the tires. The car set for two months because I believed the suspension needed replaced. In December the car still had a shake and I parked it again, waiting for money to fix the suspension. In January 2009 I took the car into a tire shop (Other than Wal-Mart) they informed me all the tires steel belts were separated. I am amazed at the poor quality of these tires. I was told by Wal-mart that they were 45000 miles, but barely got 30,000 miles on the when they started separating.
I also am concerned that I purchased 4 new Douglas tires for my Girlfriends' 2001 Saturn. I am very concerned that I had received such poor quality tires on my car, that I will replace hers also when I replace mine.
So I have had now to replaced 4 of 5 tires purchased that separated before 30,000 miles on one car. And replace 4 six moth old tires on another car for safety concerns.
I will also not be using Good Year or Wal-mart for any tire purchase in the future.
Ocean Springs, Mississippi
This report was posted on Ripoff Report on 01/30/2009 05:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wal-marts-douglas-goodyear/nationwide/wal-marts-douglas-goodyear-xtra-trac-tires-douglas-goodyear-xtra-trac-tires-are-poore-418314. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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