Walgreen's, Tasha, night Mgr, Mo, Photo Clerk, And Store Mgr. Walgreens has questionable sales promos and consistently overcharges their customers Lawerenceville Georgia

" I asked them to ring up 2 items that were marked 2 for $1.50 and sure enough they rung up $.99 apiece as I knew they would. So when I was quoted the amount to pay, I asked them to verify the price. After searching for Walgreen's issues on the internet, I see that the problems I have experienced are not uncommon for Walgreen's. I would bet they rake in millions due to overpricing. "

This is very simple to explain. The item in question was 2 FOR $1.50. If you got TWO of the EXACT SAME item they would be $1.50 if you got DIFFERENT items then they would be .99 cents each. Almost every sale sign at walgreens say 2 for $1.50 and in small print at the bottom, or one at regular price. The days of buying 1 item for a sale price when they are buy 3 for 3$ to get it for 1$ are over.

If you've worked "retail for many years", you should have a much better idea of how it works. You were blatantly trying to exploit a promotion, and the manager wouldn't let you do it. You saw someone do it with 4 (four) rolls at another store, and then you proceeded to try it with 19 (nineteen) rolls at your store. That is up to the management's discretion, and it varies from manager to manager at each store. The management at the first store allowed it to pass, but the management at your store said no.

The language on the coupon is not exact but it can't be. If it said "One per customer," would you have come in with your husband and tried to have him use an additional coupon? Would you have exited and entered the store 9 or 10 times to use the coupon as much as possible? If it said "One per visit", you could have easily repeated the above process. If it said "One per order", you could have placed 19 individual orders with 19 coupons. The advertisement is not a ploy to get people's information; it is an effort designed to attract a non-Walgreens customer into the store for a gift in hopes of enticing them to shop there more often. The most accurate language they can use in targetting the promotion of a single gift to a shopping household is, ironically, "One per househould." YOU come into the store with 19 rolls. YOU get ONE of them for free. YOU are not the 19 people whose information you've brought with you. YOU are YOU. I'm assuming your husband lives with YOU. ONE between the both of YOU.

It should be noted that at ~$8 per roll, giving you 19 free rolls equates to a loss of about $152. You can be certain that if the employee or manager that OK'd the transaction, and allowed you to use the coupon in that manner, would be disciplined. The manager would probably have a severe warning (because part of their job is to prevent misuse of promotions and protect store profit) and the employee could very likely be terminated. Since you worked in retail, what would you do with an employee who gave out $150 of merchandise to a customer for free?

I work in a Walgreens photo lab (as well as several other departments). If someone came and dropped off 19 rolls of film and expected to get them all for free I would refuse to do it, and any of my managers would back me up. Clearly a customer trying to do this - even with other people's information - is a scammer. In no way would an advertisement be designed to allow someone to get free processing on so many rolls. Honestly, I would probably overlook two or three rolls on different names, but 19 is outrageous. You pushed it, and you got turned down. Better to just walk away and pretend you never did anything so silly.

So wait you were using other peoples names to get stuff for free. What's the term for that nowadays. You know, I think its called Identity theft. Walgreens should get your information and post a complaint about you on this website. Also, do you honestly expect a minimum wage photo clerk to have memorized all the sales coupons and prices in the store. Honestly do you? If I were you I would just be happy that they don't screw up your photos, or sell them to some creep with photoshop and a lot of free time on his hands. Honestly.

So wait you were using other peoples names to get stuff for free. What's the term for that nowadays. You know, I think its called Identity theft. Walgreens should get your information and post a complaint about you on this website. Also, do you honestly expect a minimum wage photo clerk to have memorized all the sales coupons and prices in the store. Honestly do you? If I were you I would just be happy that they don't screw up your photos, or sell them to some creep with photoshop and a lot of free time on his hands. Honestly.

So wait you were using other peoples names to get stuff for free. What's the term for that nowadays. You know, I think its called Identity theft. Walgreens should get your information and post a complaint about you on this website. Also, do you honestly expect a minimum wage photo clerk to have memorized all the sales coupons and prices in the store. Honestly do you? If I were you I would just be happy that they don't screw up your photos, or sell them to some creep with photoshop and a lot of free time on his hands. Honestly.

So wait you were using other peoples names to get stuff for free. What's the term for that nowadays. You know, I think its called Identity theft. Walgreens should get your information and post a complaint about you on this website. Also, do you honestly expect a minimum wage photo clerk to have memorized all the sales coupons and prices in the store. Honestly do you? If I were you I would just be happy that they don't screw up your photos, or sell them to some creep with photoshop and a lot of free time on his hands. Honestly.

Okay listen yes I used to work at Walgreens as a manager and the last poster is correct...there are tons fo weekly sales changes that come out and it is up to the manager to locate each item which all have different UPC numbers and ID numbers that have to match correctly. It is very difficult to get this done correctly 100 percent of the time. I for one would be very upset if a customer knownigly came in with that many rolls and tried to have them all processed under different names. What you should have done is given each roll to your friends to bring in one by one. That way you would have received them all for free. This is a rip off but the rip off is from the consumer. Even if you found a loop hole in the marketing how about having some moral values and ethics and think about how it affects the managers profits and the photo techs job. If they had taken this and given you every roll for free...I guarantee you would have told a bunch of people who would have done the same thing and then the people working at Walgreens would have been fired and you would be to blame. Before you post such dribble think about someone else instead of yourself. This is disheartening how someone comes on to a consumer advocate site and rips on people working at a business just doing their jobs. Sad!

Ok, let me get this straight. You went to Walgreens photo, with OTHER people's names, and phone numbers and addresses. And tried to rip off walgreens with all your friends information. And you are upset that they didn't let you?

No offense, but I have friends too. But I don't know your friends. Lets say your friend is "Jane Doe".
You go "I want this free film processed under jane doe's info". Ok, so you get your free film. And later in the day, Jane comes in. Well, she already got her free roll.
She goes "But I wasn't in here today!"
Now I should go, "Sorry Miss, you already got your free roll." Really didn't, but her name was already used. Now they have to make a choice, process your roll for free, her roll for free, or both because both were promised. Do you see where there could be a problem? It's already a loss processing the photo's for free, 1 per person, much less 2.... or 19.

You're upset because you were stopped from abusing the system? Doesn't that sound a little illogical? It said limit one. Not one per visit, not one per household. ONE. In general. And you came in with 19. Not a good way to start your argument, to be honest. Kinda discredits you on trying to be sneaky.



Now on the prices: I see it happen all the time. Things ring up wrong. Let me ask you something, since you obviously have a computer. Has you ever had a computer problem? An error? A blurp in the programs? If you have never, ever, ever, had a computer problem in your whole life, I will think you're a very blessed person. Unfortunately, and it's not the best answer, these things happen. It's called an error, and when you're talking thousands and thousands and thousands of products, it's going to happen. I'm sorry, and that's just the cold hard truth.

You have many different types of sales also. From the bottom up. There are store sales, regional sales (regional manager decisions), weekly sales, monthly sales. Most of these can, and do, change on at -least- once a week. And for unknown reasons, sometimes one, or more of these "fall out" of the computer system. Where the computer just goes "hey, you know what? That sales over, lets take it out of the system!"... and it should have 6 more months, I've seen it happen the next day. Again, not a good reason, but this is not a perfect world, and imperfect things happen. Especially spanning 6000+ plus stores. The fact that there are so few complaints is actually a good sign. You see "there are other complaints", but I see very few for 6000 + stores. Remember the scale we're looking at.

But! If you are incorrectly charged, bring your receipt back the next time you come in. If it was a sale, and you did indeed get that "notebound" brand 9.5 X 6.5 inch notebook that was on sale instead of that "ultimate" brand 9.5 X 6.5 notebook next to it, they should gladly give you a refund.

As a FYI: You say you worked in retail , how big of a store? Because if you remembered every sale item, for hundreds of changing sales each week, that would be a very amazing thing. It's illogical for you to expect someone else to remember YOUR coupons... you didn't even remember them most likely... or you wouldn't' be upset about it.

Word to the wise: not all Walgreens are created equal. If the one you stop at isn't servicing you well enough, try a different one. I know many people go past 2 or 3 to come to my store: and to me, that says I'm doing something right.